RELATED SERVICES
Housing
Maintenance
A leading provider of planned and responsive social housing maintenance services.
We work with more than 60 social housing providers, from local authorities to housing associations. We work in partnership with our customers, ensuring that we care about the things that matter most to them – efficiency, value for money and high quality.
homes we’ve completed – or are in the process of retrofitting – in the last four years (2024)
of decarbonisation work (2024)
social housing providers we’re working with
tower blocks now fire safety compliant

Committed to local communities
We’re passionate about delivering outstanding customer service to our local authority and housing association partners, as well as to their residents.
Our resident liaison officers’ local knowledge ensures that residents’ needs are put first, making sure we build real relationships in the communities we work in.

Planned and responsive property maintenance
We’re the leading provider of planned, responsive, customer-focused property maintenance services within the UK social housing sector.
Safety and peace of mind are at the heart of what we do.
From surveying, through to customer consultation, programme management, site delivery and compliance, we’ve got you covered. You can count on us to deliver from start to finish.
We deliver high quality home repairs and use the latest mobile technology and best practice to do the job quickly, efficiently and safely.

Net zero carbon future
We are experts in zero carbon retrofitting for social housing, guiding our customers every step of the way. Through our net zero carbon retrofit service, Wates Retrofit, we’re working with housing providers to install energy saving measures to homes. This service helps to cut fuel poverty and reduce energy costs.
We have completed retrofit enhancements at over 3,000 homes so far, supporting residents through these essential works, and driving sizable reductions in their fuel bills.

Fire safety and compliance
We are experts in fire safety and equipment installations, as well as mechanical and electrical compliance, and everything in between. This ensures that your properties are up to code and above all, safe.
Social housing landlords have been trusting us to keep their tenants safe for over a decade by providing compliance solutions across a range of projects, from the simple to the complex.

Healthier homes
Our specialist Healthier Homes Team helps residents tackle issues with their homes such as damp, mould, excessive condensation and structural cracks.
Working to the Housing Health and Safety Rating System, we tackle everything from an emergency repair to a full planned maintenance programme, making housing healthier and safer to live in.

Integrated asset management services
By using state-of-the-art, integrated asset management systems we provide a joined-up service which represents excellent value for money and puts you in control of operations.
OUR PROJECTS
Examples of our work

Social Housing Maintenance For Wolverhampton Council
Beginning in April 2013 this 15-year contract involves the delivery of a programme of full maintenance works across Wolverhampton’s stock of approximately 7,000 homes.
Residential
Social Housing Maintenance, Stonewater
Our appointment as maintenance provider for social landlord Stonewater on a 15-year, £105m contract not only shows the standing the company is building in the social housing sector, but also the way that it is prepared to innovate to provide great service to its customers.
Residential
CAREERS IN HOUSING MAINTENANCE
Want to be part of our team?

Multi Trade Operative
Location: Skelmersdale
Job Type: Trades and Labour
Application Deadline: 30-04-2025
Here at Wates, we have an opportunity for a Multi Trader to join our Living Space team in the West Lancashire area. As a Multi Trader you will be working on our responsive maintenance contracts for one of our existing social housing providers. The primary focus of this role will be to undertake all tasks to achieve first time fix and deliver a high standard of workmanship in a timely and productive manner always affording excellent customer service to the client. Key Accountabilities will include: Undertaking repair/renewal works across several trades identifying the need for other trades to undertake the repair/renewal Advising Supervisor in a timely manner where other trades are required Working in partnership with other operatives to complete projects Completing daily work sheets detailing work undertaken and materials used after each job undertaken Working in a timely and productive manner to complete project Affording excellent customer service to client representatives At all times, work to Wates Health & Safety Professional Standards, including commitment to and understanding of the company’s safeguarding policy towards children and vulnerable adults We are looking for individuals who are qualified to a minimum of NVQ Level 2, have a driving license and have working experience within a multi trade setting already.
Assistant Quantity Surveyor
Location: Finsbury Park
Job Type: Commercial
Application Deadline: 13-05-2025
We have an opportunity for an Assistant Quantity Surveyor to join our Wates team within our responsive maintenance division. You will be working out of our Finsbury Park office on one of our social housing contracts.Key Accountabilities will include: Produce commercial reports both internally and externally to the company Ensure the timely receipt of quotations for materials, equipment and Sub-subcontract works, undertake commercial assessment of quotes received and ensure the timely placement of orders on commercially advantageous terms to facilitate project delivery and ensure business objectives are met. Regularly complete on site measurements/ take offs Ensure all contractual processes are completed on timeYou must have a full UK driving licence with access to a vehicle.We are looking for a good work ethic and the ability to work under a Project Surveyor and within a team of Surveyors of different levels of knowledge.To be successful in the role you will be able to liaise with Client and have the personal skills to create effective relationships with the team.Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting
Commercial Administrator
Location: Finsbury Park
Job Type: Commercial
Application Deadline: 13-05-2025
Wates have an opportunity for a Commercial Administrator to join our team in our Finsbury Park office to engage in full commercial administrative duties and provide ongoing support to the team in a few key contract areas. Key Accountabilities will include: Producing and sending subcontractor pre works schedule of rates from supervisors’ scope of works. Produce scoping and pricing documents for checking. Inputting variations into client’s systems. Subcontractor application checking and processing. Releasing pre agreed invoices within our financial system. Tracking and clearing post inspection queries. Take new orders and code the works from booking sheets, photos and subcontractor invoices, passing it to the Quantity Surveyor for final review and the client for approval. Create invoices for the client and liaise with their payroll department to ensure payment is received within agreed terms.We are looking for an experienced Administrator who is a confident communicator, highly computer literate (Microsoft suite – Word, Excel etc) and extremely organised. The successful individual will have ideally worked in a commercial/ maintenance industry, but this is not essential.Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting
Site Surveyor
Location: Finsbury Park
Job Type: Trades and Labour
Application Deadline: 13-05-2025
Wates have an opportunity for a Site Surveyor to join our Wates team within our Reactive Division. You will be working out of our Finsbury office on one of our contracts. The focus of this role will be to produce the commercial outputs and effectively monitor/exercise cost control, as well as to liaise with client representative/s to ensure compliance with contractual service standards, to ensure the company operates efficiently and profitably.Key Accountabilities will include: Develop and encourage project team performance encouraging and ensuring that Wates’ main contractual obligations and or strategies are executed and regularly reviewed Complete and submit monthly Cost Value Reconciliations (CVR) and progress reports Demonstrate understanding of internal and external tender strategies / build up and work to the profit plan Agree external valuations / cash flow to maximise project value Work with the Commercial Manager to agree and produce main and subcontract final accounts Ensure all Wates subcontract management / process obligations are complete with particular reference to Procurement, Measurement and valuation, Contractual instructions / notices / orders as well as Health and SafetyWe are looking for someone with financial and commercial awareness with a clear commitment to a customer-centres service.To be successful in the role you will already have relevant commercial skills and experience including the ability to maximise value recovery, cost control and cash management as well as effectively use / understand financial reports and software.Alongside this you will be a confident communicator, able to demonstrate the ability to form and develop relationships with the client, Project Surveyors, internal team and supply chain. The role would be based between office and site, with some home working.Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting
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