Facilities Management

Supervisor

SUPERVISOR FM Wates FM is thrilled to offer a unique opportunity for one of our talented internal employees to step into the role of FM Supervisor, leading a team of Engineers to deliver excellence and sustainable hard M&E maintenance for our client. ABOUT THE ROLE: In this role, you'll take the reins in delivering top-tier hard M&E services, ensuring customer satisfaction remains our top priority. Armed with your up-to-date qualifications and experience, you'll oversee multiple projects and priorities with finesse, addressing day-to-day maintenance issues directly when needed. Holding certificates like IOSH or NEBOSH and additional health and safety training will give you an edge. Success in this role hinges on your ability to manage subcontractors and suppliers, produce extra works quotations swiftly, and respond adeptly to unplanned reactive works—all while maintaining impeccable standards. Your knack for organisation and flexibility, coupled with your talent for fostering strong client relationships, will set you apart. Why This Role Is Perfect for You: Lead and develop a team of multi-trade engineers, ensuring compliance with the Wates Operating Framework and delivering outstanding service. Cover for engineers' holidays on resident sites, maximising efficiency through costed supervision and second man works. Champion the implementation of the Operating Framework across all sites, driving daily compliance and fostering a culture of Zero Harm. Prepare and present MI reports to clients, ensuring high standards of client satisfaction through effective stakeholder management. This is your chance to advance your career within a talented, diverse, and supportive team. Don't miss out—seize this opportunity to make a significant impact!

Supervisor

The VacancySUPERVISOR FM Wates FM is thrilled to offer a unique opportunity for the role of FM Supervisor, leading a team of Engineers to deliver excellence and sustainable hard M&E maintenance.ABOUT THE ROLE: In this role, you'll take the reins in delivering top-tier hard M&E services, ensuring customer satisfaction remains our top priority. Armed with your up-to-date qualifications and experience, you'll oversee multiple projects and priorities with finesse, addressing day-to-day maintenance issues directly when needed. Holding certificates like IOSH or NEBOSH and additional health and safety training will give you an edge. Success in this role hinges on your ability to manage subcontractors and suppliers, produce extra works quotations swiftly, and respond adeptly to unplanned reactive works—all while maintaining impeccable standards. Your knack for organisation and flexibility, coupled with your talent for fostering strong client relationships, will set you apart. Why This Role Is Perfect for You: Lead and develop a team of multi-trade engineers, ensuring compliance with the Wates Operating Framework and delivering outstanding service. Cover for engineers' holidays site, maximising efficiency through costed supervision and second man works. Champion the implementation of the Operating Framework across sites, driving daily compliance and fostering a culture of Zero Harm. This is your chance to advance your career within a talented, diverse, and supportive team. Don't miss out—seize this opportunity to make a significant impact!

Account Manager

Title: Technical Account Manager Location: SouthJob Type: Full TimeContract Type: PermanentWe are looking for an experienced Technical Account Manager to bring expertise to the Client multi-let office sector with the overseeing of Hard FM Services Operations by ensuring that our appointed M&E Service Partner deliver effective asset management into M&E and Building Fabric.This role will have responsibility for technical support for a premium client within JLL’s UK Property and Asset Management / IFM division. The selected assets will be a range of multi-let properties from the office sector.Key Responsibilities:➢ Involvement in Design for Management (DFM) – development & Implementation of client projects, the on-going maintenance and understanding of new systems and technical process➢ Interaction with FM teams through a thorough understanding of Service Level Agreements (SLA) and providing technical advice and support➢ CX Focus through the right selection process, the expectation would be that the TSM would already have a Customer Service Mindset and excellent communication skills➢ Potential conflict resolution skills: e.g., any technical issues arising from Suppliers Occupiers, Client instructed fit outs➢ Provide a level of strategic thinking around Client plans for asset in terms of Planned Maintenance Reports (PMR) /Planned Maintenance Programme (PMP) budgeting advice to surveyors and FMsExpected OutputsThe provision of technical and compliance support to the JLL team in general with the following:➢ Assist with the overall responsibility for ensuring that engineering maintenance has been completed to appropriate standards and contract specifications, this would also include the understanding of SFG 20 tasks under the Condition Based Maintenance (CBM)/ Business for Maintenance (BFM) approach, due for 2023 roll-out on assets which lend themselves to this more cost-effective way of working.We are looking for an individual with a proven solid experience in delivering high quality hard M&E services in a customer focused multi-site environment, and good working knowledge of Health & Safety Legislation. You will have a robust technical background with a professional qualification and practical experience in a trade – Electrical, Mechanical, Gas or F-Gas. Desirable is a BIFM qualification or equivalent, IOSH or NEBOSH certificate and experience in computer PPM management systems (e.g., Concept).To be successful in this role you will have highly effective management skills and be able to communicate clearly and concisely. Alongside this, you will have excellent attention to detail and promote ownership through to closure.

Foot Mobile Engineer

MOBILE FOOT ENGINEER Wates have excellent opportunity for an experienced Mobile Foot Engineer to join the team based on-site at our client's offices in Central London for one of our key Clients – JLL. ABOUT THE ROLE The primary focus of this role will be to conduct planned preventative Mechanically, Electrically, Multi-disciplined, AC biased maintenance and reactive works to the buildings plant, equipment, and systems, as well as respond to site engineering emergencies on behalf of our clients. What is important to us is your natural communication skills to deliver high levels of customer service at all times, your ability to effectively multi-task, work to tight deadlines and problem solve on the job; whilst always promoting health & safety excellence. Having the relevant qualifications and experience for your discipline is essential for your success in this role however, what is most important to us is your effective communication skills which always enable delivery of prominent levels of customer service. You will also be confident is your proven ability to effectively multi-task, work to tight deadlines and problem solve on the job; whilst always promoting health & safety excellence. This is a terrific opportunity to progress your career as part of a talented, diverse, and supportive team. Some of the other Key Accountabilities as Mobile Foot Engineer include: • Record all reactive and PPM tasks accurately and in detail using report sheets and ensure signed by the client weekly. • Ensure that Method Statements and Risk Assessments are prepared for all tasks conducted to provide safe working practices. • Supervise subcontractors effectively. • Ensure compliance with all Company policies and procedures. WHAT WE OFFER Competitive salary Travel covered to any of our sites (subject to HMRC advisory rates) Extensive corporate benefits including, Private Medical, Pension 5% employers’ contribution, Health and Wellness programme, 22 days holidays + bank holidays and much more… Excellent range of learning and development activity to support your career progression. Industry leading family leave benefits to included 26 weeks fully paid maternity, 8 weeks fully paid paternity. To find out more about LIFE AT WATES please click on the following link https://www.wates.co.uk/careers/ We are always looking for a variety of new talent to join our teams, to help us grow and innovate as a business. Although you may not have all the skills listed, many of them may be transferable to other roles within the WATES Group. If you would like clarity on any of our vacancies, discuss career opportunities in strict confidence or need anything to make our recruitment process easier, please contact our In-House Recruitment Team directly or via recruitment@wates.co.uk and one of us will get in touch as soon as possible. As a responsible and inclusive employer, we are committed to equality and are proud to have been recognised for this through a range of accolades including gold accreditation with Investors in People, we are also a Disability Confident employer. Being a family owned, business means we understand and value long term relationships.