HRIS Analyst

The Vacancy

We are looking for an enthusiastic HRIS Analyst on a permanent basis, providing specialist HR system support to the HR Shared Services function and reporting support to Group HR and the wider business. This role reports into the HR Systems and Data Manager and will be a mixture of home and office working.

ABOUT YOU

To be successful in this role you will have substantial experience of HCM systems (we use iTrent), ServiceNow HRSD and a good working knowledge of reporting tools (we use Business Objects and Power BI) with the ability to scope and develop reports needed by our business. A good theoretical knowledge of HR would be advantageous for this role, and you will have solid experience of project management principles and practices coupled with advanced knowledge of MS Office products, particularly Excel.

We are looking for you to be an excellent communicator at all levels with the ability to positively influence and build effective relationships. You will have an eye for detail and be highly analytical and accurate. Proactive and able to self-manage workload, time, and priorities to achieve the outputs required. This role will require some presentations, so being comfortable in presenting and communicating using PowerPoint would be ideal.

ABOUT THE ROLE

HRIS Analyst Key Accountabilities:

• Work closely with stakeholders to understand business needs and translate them into ServiceNow HR solutions
• Configure and customise HR case management, employee workflows, and service portals
• Provide expertise in HR case management best practices
• Provide guidance and training to internal teams on ServiceNow HR functionality
• Configure, customise, and deploy HR workflows, case management, and knowledge management within ServiceNow
• Provide project management support, assisting i the coordination and organisation of broader project plans to help keep projects on track, on budget, meet deadlines and keep team members informed
• Ensure the integrity and security of the HR systems by managing access requests, carrying out regular access review checks and controlling security roles in accordance with Wates standards
• Manage the testing and delivery of complex change requests with due consideration for any downstream impacts
• Assists with the communication of system changes to employees and managers
• Manage the testing and delivery of complex structure requests with due consideration for any downstream impacts
• Manage and deliver monthly service packs and quarterly system upgrades ensuring they are end to end tested by key stakeholders
• Monitor and manage interfaces to ensure the integration of systems and flow of data operates in accordance with agreed standards
• Produce reliable and comprehensive reports and dashboards
• Work with business stakeholders to develop new reports and dashboards in line with their individual business needs
• Act as the first point of escalation when issues or defects are raised either internally or externally to our third-party suppliers and seeing the escalation through to resolution
• Work closely with the HR Systems and Data Manager on the continuous improvement of information systems, data and HR Shared Services related initiatives

WHAT WE OFFER

• Competitive salary & profit share
• Flexible working 
• Travel covered to any of our sites (subject to HMRC advisory rates) / car allowance.
• Extensive corporate benefits including, Private Medical, Pension 8% employers’ contribution, Health and Wellness programme, 26 days holidays + bank holidays and much more…
• Excellent range of learning and development activity to support your career progression.
• Industry leading family leave benefits to included 26 weeks fully paid maternity, 8 weeks fully paid paternity. 

Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant’s criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.

To learn more about the checks included in this process, please click on the following link: National Security Vetting

 

Work for Wates

Wates is one of the UK’s leading family-owned development, building and property maintenance companies.  Founded over 125 years ago, we have a proud legacy in the built environment.

We are driven by our purpose, ‘reimagining places for people to thrive’ and our three promises:

• Thriving places – working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity.
• Thriving planet – protecting nature and taking action on climate change by collaborating and innovating with our partners.
• Thriving people – creating opportunities and relationships so that everyone who works for and with us feels included, invested in and treated with care.

We are proud to be recognised as Gold Investors in People and as a Disability Confident employer.  We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.