Plumber

The Vacancy

Here at Wates, we have an opportunity for a Plumber to join our Living Space team on our responsive maintenance contract in the Redditch area. Working with one of our existing social housing providers you will be the face of the company so providing a good service is paramount. This role requires someone to have the technical ability to do the job as well as having compassion and great people skills.

The primary focus of this role will be to undertake all tasks to achieve first time fix and deliver a high standard of workmanship in a timely and productive manner always affording excellent customer service to the client.

 

 

Key Accountabilities will include:

• Understanding, and the ability to work to, industry-accepted Health and Safety standards.

• Undertaking repair/renewal works to plumbing installations and associated or minor maintenance tasks utilising your multi-trade experience.

• Working alongside colleagues or contractors to complete complex orders.

• Using PDA to receive instructions, and to feedback electronically details of works undertaken, or works to be undertaken.

• Liaising with Supervisors/schedulers in a timely manner when works are unable to be completed on a first visit, providing detailed information to allow works to be programmed in.

• Affording excellent customer service to residents, client and colleagues.

• Being on a call as and when the business requires (on a rota basis)

We are looking for a professional Plumber who might have multi-trade experience as well (but not a necessity) gained from working in a similar industry (social housing/domestic work) and environment. You must be educated to a minimum NVQ Level 2 in plumbing and have a clean driving license.

What we offer:

• Competitive salary, plus performance related reviews, opportunities for growth and advancement within the team

• Extensive corporate benefits including, Pension, Health and Wellness programme,

• Excellent range of learning and development activity to support your career progression.

• Industry leading family leave benefits to included 26 weeks fully paid maternity and up to 12 weeks fully paid paternity.

Work for Wates

Wates is one of the UK’s leading family-owned development, building and property maintenance companies.  Founded over 125 years ago, we have a proud legacy in the built environment.

We are driven by our purpose, ‘reimagining places for people to thrive’ and our three promises:

• Thriving places – working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity.
• Thriving planet – protecting nature and taking action on climate change by collaborating and innovating with our partners.
• Thriving people – creating opportunities and relationships so that everyone who works for and with us feels included, invested in and treated with care.

We are proud to be recognised as Gold Investors in People and as a Disability Confident employer.  We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.