Repairs Planner

The Vacancy

We have an opportunity for a Repairs Planner to join our Wates team within our Responsive Maintenance division. You will be working out of our Lambeth office on one of our social housing contracts, delivering planning for our reactive maintenance appointments.

Key Accountabilities will include:

• Schedule works into diaries for up to 20 operatives daily ensuring diaries are full and immediate attention is given to allocate work to operatives when they become free.
• Check the system for emergencies and manage within a timely manner to ensure targets are meet
• Respond to telephone variations by seeking approval from duty surveyor so operatives may continue on the site through to completion
• Provide a high quality service to our client on a face to face basis
• Working within a team to achieve goals and targets achieving daily targets of a minimum of 60 allocations each day of new orders

We are looking for you to have relevant experience gained from working in a similar industry and environment.

Work for Wates

Wates is one of the UK’s leading family-owned development, building and property maintenance companies.  Founded over 125 years ago, we have a proud legacy in the built environment.

We are driven by our purpose, ‘reimagining places for people to thrive’ and our three promises:

• Thriving places – working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity.
• Thriving planet – protecting nature and taking action on climate change by collaborating and innovating with our partners.
• Thriving people – creating opportunities and relationships so that everyone who works for and with us feels included, invested in and treated with care.

We are proud to be recognised as Gold Investors in People and as a Disability Confident employer.  We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.