Account Director

The Vacancy

ACCOUNT DIRECTOR

We have a great opportunity for an Account Director to join our FM Leadership team and primarily be responsible for supporting our national client and be part of ensuring our FM business growth.

ABOUT THE ROLE

As the Account Director you will have ownership of the operational management and delivery of all facilities management services delivered throughout the accounts, including the management of customer interface, guaranteeing an appropriate and timely response to all client concerns whilst always working to ensure continuous process improvement.

This is an active and visible client facing role which is responsible for implementing and safeguarding best practice for all commercial activity relating to contract, as well as effectively managing specialists and suppliers to ensure KPI and SLA targets are delivered.

We are looking for you to be experienced FM Account professional who is operationally accountable for either a single large account (£5-8 million) or a portfolio of accounts to a similar value and have full Profit and Loss Responsibility for the Account/s.

Alongside this you will have a solid understanding of contract law and the implications on operational deliverables, good financial acumen with experience of managing P&L, an understanding of SLA’s and KPI’S and using finance and CAFM tools.

To be successful in the role you will have excellent communication and influencing skills with the ability to effectively lead, motivate and engage teams.

WHAT WE OFFER

• Competitive salary

• Travel / Car allowance covered to any of our sites (subject to HMRC advisory rates)

• Extensive corporate benefits including, Private Medical, Pension 5% employers’ contribution, Health and Wellness programme, 26 days holidays + bank holidays and much more…

• Excellent range of learning and development activity to support your career progression.

• Industry leading family leave benefits to included 26 weeks fully paid maternity, 8 weeks fully paid paternity.

To find out more about LIFE AT WATES please click on the following link https://www.wates.co.uk/careers/

We are always looking for a variety of new talent to join our teams, to help us grow and innovate as a business. Although you may not have all the skills listed, many of them may be transferable to other roles within the WATES Group.

If you would like clarity on any of our vacancies, discuss career opportunities in strict confidence or need anything to make our recruitment process easier, please contact our In-House Recruitment Team directly or via recruitment@wates.co.uk and one of us will get in touch as soon as possible.

As a responsible and inclusive employer, we are committed to equality and are proud to have been recognised for this through a range of accolades including gold accreditation with Investors in People, we are also a Disability Confident employer. Being a family owned, business means we understand and value long term relationships.

*Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant’s criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.

To learn more about the checks included in this process, please click on the following link: National Security Vetting

Work for Wates

Wates is one of the UK’s leading family-owned development, building and property maintenance companies.  Founded over 125 years ago, we have a proud legacy in the built environment.

We are driven by our purpose, ‘reimagining places for people to thrive’ and our three promises:

• Thriving places – working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity.
• Thriving planet – protecting nature and taking action on climate change by collaborating and innovating with our partners.
• Thriving people – creating opportunities and relationships so that everyone who works for and with us feels included, invested in and treated with care.

We are proud to be recognised as Gold Investors in People and as a Disability Confident employer.  We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.