Scheduler

The Vacancy

Here at Wates, we have an opportunity for 2  Schedulers to join our scheduling team in the Coalville area. You will be part of the Wates Living Space Responsive team allocating works to several operative’s daily, ensuring productivity and providing a good customer service to our client and residents. This is an office-based role so ideally you will be commutable to Coalville.

Key Accountabilities will include:

• Schedule works into diaries for up to 20 operatives daily ensuring diaries are full and immediate attention is given to allocate work to operatives when they become free.

• Check the system for emergencies and manage within a timely manner to ensure targets are meet

• Respond to telephone variations by seeking approval from duty surveyor so operatives may continue the site through to completion

• Arrange inspections for supervisors

• Provide a high-quality service to our client on a face-to-face basis

• Working within a team to achieve goals and targets achieving daily targets of a minimum of 60 allocations each day of new orders

We are looking for you to have relevant experience gained from working in a similar industry and environment ie planning, scheduling, logistics. Construction/property services would be ideal but not a must.

To be successful in the role you be an excellent communicator with the ability to problem solve, multi task and work to tight deadlines.

A bit about us:

 

Wates Group is one of the largest and most successful family-owned private construction, development and property services companies in the UK.

Within the Group, Wates Living Space is one of the UK’s leading providers of planned and responsive maintenance services in the social housing sector, maintaining over 500,000 homes nationwide every year. Our leading position within the maintenance sector has enabled the business to realise ambitious strategic growth, offering our clients a truly integrated national service for all of their maintenance requirements.

As a progressive and rewarding business we offer our people the opportunity to grow their careers whilst working together to deliver the promises we make to our customers.

Our company values of integrity, intelligence, performance, teamwork and respect for people, communities and the environment run through our business at every level and are at the heart of everything we do.

 

The wellbeing and safety of our people is our priority, therefore creating a zero harm culture and encouraging a healthy work-life balance is important to us.  Wates Group are a responsible and inclusive employer and are proud to have been recognised for this through accolades including C2E (Committed to Equality) and Investors in People (Gold).

Work for Wates

Wates is one of the UK’s leading family-owned development, building and property maintenance companies.  Founded over 125 years ago, we have a proud legacy in the built environment.

We are driven by our purpose, ‘reimagining places for people to thrive’ and our three promises:

• Thriving places – working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity.
• Thriving planet – protecting nature and taking action on climate change by collaborating and innovating with our partners.
• Thriving people – creating opportunities and relationships so that everyone who works for and with us feels included, invested in and treated with care.

We are proud to be recognised as Gold Investors in People and as a Disability Confident employer.  We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.