Fit out
and refurbishment

Our fitout and refurbishment business works on a range of innovative project across all sectors

We work for a huge range of customers, from banks and retailers to commercial offices and public sector bodies.

We’re well known for our high-value, multi-million-pound construction projects, but we also provide fit out services to customers across the UK.

We improve our customers’ buildings, boosting their value and making them better spaces to be in. As with everything we do, our work is always of the highest standard.

241

projects managed in 2023

233

employees

3 years

of zero harm across our projects

50/50

split between public and private sectors

OUR SECTORS

Who we help

Working with the MoJ to transform the courts and tribunals facilities

A TRUSTED PARTNER

One of the highstreet’s favourite fit out and refurbishment companies

We’re trusted by some of the UK’s best-known companies and institutions. Our key customers include M&S, GSK, His Majesty’s Revenue and Customs, the Ministry of Justice and the UK’s top four high street banks. This includes Lloyds Banking Group, with whom we’ve been working for 15 years.

If you’ve visited your high street recently, chances are you’ve seen the results of our work. We’re rightly proud to say that almost all our customers are in it for the long haul. In fact, over 90% of our business is in the form of a framework or long-term agreement.

High quality, sustainable office fit out and refurbishment

HELPING OUR CUSTOMERS GO GREEN

Providing sustainable solutions

We work incredibly hard to keep our customers happy. That means providing an outstanding customer experience as we help them manage, upgrade, and refurbish their property portfolios.  With a laser focus, we find the right solution. At the same time, we offer sustainable alternatives wherever possible.

That’s where our unique Wates Innovation Network of sustainable technology can add even more value to our customers.

GPA Darlington

We fit out public and private customers

We’re a growing business, with sound finances and big brand name customers who stay with us year on year. We have a 50/50 split of private and public sector customers.

We’re also supporting the Government’s ‘levelling up’ ambitions, by fitting out key regional hubs across the UK.

OUR PROJECTS

Explore our fit-out and refurbishment projects

Harbourside, Bristol

Harbourside, Bristol

When we were appointed to deliver Lloyds Banking Group’s Harbourside project, we understood the value this new hub would bring to the Group’s colleagues and its customers..

Commercial
Imperial College London

Imperial College London

We recently transformed the Sir Michael Uren building at Imperial College London (ICL) over an 11-week programme.

Education
Marks & Spencer Battersea

Marks & Spencer, Battersea

The project to fit out M&S' newest store in the iconic Battersea Power Station development presented an entirely fresh set of challenges.

Retail and the high street
3

CAREERS IN FIT OUT AND REFURBISHMENT

Want to be part of our team?

Project Manager

Location: Nationwide

Job Type: Operational

Application Deadline: 14-01-2025

Are you a passionate and proactive Project Manager eager to lead exciting projects? At Wates Smartspace, we're looking for dynamic individuals to join our team and oversee projects across healthcare, education, commercial office fit-outs, and retail. With projects ranging from £2m to £15m, you’ll have the chance to work on some truly diverse and impactful developments.This role is a national role which may involve working away from home.What You’ll Do:As a Project Manager, you'll take charge of delivering high-quality projects on time and within budget. You’ll lead site teams to meet safety, quality, and environmental targets, ensuring that financial goals are met alongside commercial colleagues. Your ability to manage risks and solve problems will be key, making sure challenges are addressed and resolved efficiently to protect both the project and the business’s reputation.What We’re Looking For:We’re seeking individuals with a strong passion for delivering successful projects and the ability to navigate complex challenges. Experience across sectors like healthcare, education, office, and retail, along with a background in managing new builds, refurbishments, or fit-out schemes, will set you up for success. Your leadership, problem-solving skills, and commitment to customer satisfaction will drive the results we're all striving for.If you’re someone who thrives on responsibility and wants to make a real impact, this is your opportunity to join a forward-thinking team and take your career to new heights. Ready to build something special? Apply now and be part of our journey at Wates Smartspace!WHAT WE OFFER Competitive salary & profit share scheme Flexible working Car Allowance / Company Car Travel covered to any of our sites (In line with HMRC guidelines) Extensive corporate benefits including, Private Medical, Pension 8% employers contribution, Health and Wellness programme, 26 days holidays + bank holidays and much more… One of the best learning and development programmes which is customizable to support your career progression goals. (c.7000 training sessions delivered year to date across the WATES Group) Industry leading family leave benefits to included 26 weeks fully paid maternity, 12 weeks fully paid paternity.To find out more about LIFE AT WATES please click on the following link https://www.wates.co.uk/careers/Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting #PM

Quantity Surveyor

Location: Nationwide

Job Type: Commercial

Application Deadline: 14-01-2025

Welcome to Wates Smartspace—a place where innovation meets impact.We’re the go-to experts in fit-out, refurbishment, and maintenance services across the UK. From modern office spaces to cutting-edge retail environments, we bring spaces to life with creativity, sustainability, and flair. Here, you’re not just part of a team; you’re part of a movement that’s reimagining places for people to thrive.Right now we are looking for talented individuals to join our team as a Quantity Surveyor, to support our projects across the nation.ABOUT THE ROLEAs our Quantity Surveyor you will take the lead on exciting projects and help us deliver them to the highest standards. You’ll play a crucial role in managing costs, ensuring value for money, and supporting the overall project lifecycle from inception to completion. If you’re driven, detail-oriented, and passionate about making a difference in the construction industry, this role offers you the chance to grow and advance in a dynamic environment.Your Responsibilities will include: Cost Management: Prepare detailed cost estimates, budgets, and tender documents to ensure financial control throughout the project lifecycle. Subcontractor Liaison: Manage subcontractor accounts, including negotiating contracts, handling valuations, and processing payments. Financial Reporting: Provide accurate and timely financial reports, forecasts, and cost analysis to support project decision-making. Risk Management: Identify and mitigate potential financial risks, ensuring projects stay within budget and meet financial targets. Final Accounts: Lead the preparation of final accounts, including the resolution of contractual claims and the settlement of costs. Collaboration: Work closely with project managers, clients, and other stakeholders to ensure smooth and successful project delivery.WHAT WE OFFER Competitive salary & profit share scheme Flexible working Car Allowance / Company Car * Travel covered to any of our sites* Extensive corporate benefits including, Private Medical, Pension 8% employers contribution, Health and Wellness programme, 26 days holidays + bank holidays and much more… One of the best learning and development programmes which is customizable to support your career progression goals. (c.7000 training sessions delivered year to date across the WATES Group) Industry leading family leave benefits to included 26 weeks fully paid maternity, 12 weeks fully paid paternity.(*Subject to role…….)Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting To find out more about LIFE AT WATES please click on the following link https://www.wates.co.uk/careers/We are always looking for a variety of new talent to join our teams, to help us grow and innovate as a business. Although you may not have all of the skills listed, many of them may be transferable to other roles within the WATES Group.If you would like clarity on any of our vacancies or to discuss career opportunities in strict confidence, please contact our In-House Recruitment Team directly via recruitment@wates.co.uk and one of us will get in touch as soon as possible.As a responsible and inclusive employer, we are committed to equality and are proud to have been recognised for this through a range of accolades including gold accreditation with Investors in People, we are also a Disability Confident employer. Being a family owned, business means we understand and value long term relationships.#QS

Senior Quantity Surveyor

Location: Nationwide

Job Type: Commercial

Application Deadline: 14-01-2025

Welcome to Wates Smartspace—a place where innovation meets impact. We’re the go-to experts in fit-out, refurbishment, and maintenance services across the UK. From modern office spaces to cutting-edge retail environments, we bring spaces to life with creativity, sustainability, and flair. Here, you’re not just part of a team; you’re part of a movement that’s reimagining places for people to thrive.Right now we are looking for talented individuals to join our team as a Senior Quantity Surveyor, to support our projects across the nation.ABOUT THE ROLEAs our Senior Quantity Surveyor you’ll be at the forefront of managing the financial aspects of our most exciting projects, ensuring they’re delivered on time, within budget, and with an eye for quality. If you’re passionate about your craft, value collaboration, and are eager to grow within a supportive environment, this is your next career move.Your Key Responsibilities: Lead & Manage: Take ownership of the financial management of our projects, guiding them from initial planning through to final handover. Optimize Costs: Develop and execute cost management strategies that ensure projects are financially sound while delivering maximum value. Contract Expertise: Oversee subcontractor agreements, handling everything from negotiations to payments, ensuring smooth project execution. Mitigate Risks: Proactively identify and address financial risks, keeping projects on track and within budget. Financial Reporting: Provide clear, insightful financial reports that help shape project decisions and strategies. Client Relationships: Build and maintain strong client relationships, ensuring their needs are met and expectations exceeded. Mentorship: Support and mentor junior team members, fostering a culture of growth, learning, and excellence.WHAT WE OFFER Competitive salary & profit share scheme Flexible working Car Allowance / Company Car * Travel covered to any of our sites* Extensive corporate benefits including, Private Medical, Pension 8% employers contribution, Health and Wellness programme, 26 days holidays + bank holidays and much more… One of the best learning and development programmes which is customizable to support your career progression goals. (c.7000 training sessions delivered year to date across the WATES Group) Industry leading family leave benefits to included 26 weeks fully paid maternity, 12 weeks fully paid paternity.(*Subject to role…….)To find out more about LIFE AT WATES please click on the following link https://www.wates.co.uk/careers/Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting We are always looking for a variety of new talent to join our teams, to help us grow and innovate as a business. Although you may not have all of the skills listed, many of them may be transferable to other roles within the WATES Group.If you would like clarity on any of our vacancies or to discuss career opportunities in strict confidence, please contact our In-House Recruitment Team directly via recruitment@wates.co.uk and one of us will get in touch as soon as possible.As a responsible and inclusive employer, we are committed to equality and are proud to have been recognised for this through a range of accolades including gold accreditation with Investors in People, we are also a Disability Confident employer. Being a family owned, business means we understand and value long term relationships.#QS

Bid Manager

Location: Warrington

Job Type: Bid

Application Deadline: 05-01-2025

We have an opportunity for an experienced Bid Manager to join our Smartspace team in one of our office in Warrington. The focus of this role will be to manage the project bids process to ensure that a considered and co-ordinated bid can be presented for adjudication; as well as to manage the second stage of the bid. We are looking for this role to primarily support in the areas of commercial, residential and refurbishment.Key accountabilities of this role will include: Lead in new bids from concept through to fruition ensuring our offers are clearly articulated, cost estimate is adjudicated and signed off and final submissions are reviewed Produce a bid strategy and brief tender team Ensure correct selection of subcontractors and suppliers for key packages and organise distribution of tender documents/amendments for appropriate parties Develop presentations to potential clients using graphic design skills and utilise external graphic designers and printers Responsibility for the quality of all aspects of the bid, including written documentation and presentations, ensuring that written work is clear, concise, and compelling Attend hand-over meeting briefing the team on tender bids.We are looking for a knowledgeable Bid Manager within demonstrable experience gained within the fit out and refurbishment / or similar industry having successfully managed bids from start to finish.To be successful in this role you will have excellent written and verbal communication skills, be highly organised and have good team management skills.


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