RELATED SERVICES
Fit out
and refurbishment
We work for a huge range of customers, from banks and retailers to commercial offices and public sector bodies.
We’re well known for our high-value, multi-million-pound construction projects, but we also provide fit out services to customers across the UK.
We improve our customers’ buildings, boosting their value and making them better spaces to be in. As with everything we do, our work is always of the highest standard.
projects managed in 2023
employees
of zero harm across our projects
split between public and private sectors
OUR SECTORS
Who we help

A TRUSTED PARTNER
One of the highstreet’s favourite fit out and refurbishment companies
We’re trusted by some of the UK’s best-known companies and institutions. Our key customers include M&S, GSK, His Majesty’s Revenue and Customs, the Ministry of Justice and the UK’s top four high street banks. This includes Lloyds Banking Group, with whom we’ve been working for 15 years.
If you’ve visited your high street recently, chances are you’ve seen the results of our work. We’re rightly proud to say that almost all our customers are in it for the long haul. In fact, over 90% of our business is in the form of a framework or long-term agreement.
HELPING OUR CUSTOMERS GO GREEN
Providing sustainable solutions
We work incredibly hard to keep our customers happy. That means providing an outstanding customer experience as we help them manage, upgrade, and refurbish their property portfolios. With a laser focus, we find the right solution. At the same time, we offer sustainable alternatives wherever possible.
That’s where our unique Wates Innovation Network of sustainable technology can add even more value to our customers.

We fit out public and private customers
We’re a growing business, with sound finances and big brand name customers who stay with us year on year. We have a 50/50 split of private and public sector customers.
We’re also supporting the Government’s ‘levelling up’ ambitions, by fitting out key regional hubs across the UK.
OUR PROJECTS
Explore our fit-out and refurbishment projects

Harbourside, Bristol
When we were appointed to deliver Lloyds Banking Group’s Harbourside project, we understood the value this new hub would bring to the Group’s colleagues and its customers..
Commercial
Imperial College London
We recently transformed the Sir Michael Uren building at Imperial College London (ICL) over an 11-week programme.
Education
Marks & Spencer, Battersea
The project to fit out M&S' newest store in the iconic Battersea Power Station development presented an entirely fresh set of challenges.
Retail and the high streetContact our team
CAREERS IN FIT OUT AND REFURBISHMENT
Want to be part of our team?

GET IN TOUCH
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