Facilities Management

Resident Engineer

RESIDENT GAS ENGINEER Join Wates: Resident Gas Engineer Needed! Wates is offering an outstanding opportunity for a Experienced Resident Gas Engineer to join our team, stationed on-site at our education client. Your primary focus will be executing planned preventative maintenance and reactive works on building plant, equipment, and systems, as well as swiftly responding to site engineering emergencies. ABOUT THE ROLE: As a Resident Gas Engineer, your core responsibility will revolve around conducting planned preventative maintenance and reactive works on behalf of our clients. Your qualifications and experience in the field are crucial, but what truly sets you apart are your exceptional communication skills, ensuring top-notch customer service delivery. Your ability to multitask effectively, meet tight deadlines, and collaborate seamlessly with your team to troubleshoot on the go is paramount, all while championing health and safety excellence. Key Accountabilities as Resident Gas Engineer: Accurately record all reactive and PPM tasks, ensuring detailed documentation is completed and signed off by the client weekly. Prepare Method Statements and Risk Assessments for all tasks to guarantee safe working practices. Ensure strict compliance with all Company policies and procedures. This role offers a fantastic opportunity to work primarily on a single site, with occasional requirements to conduct work at other sites. Ready to take the lead in maintaining excellence? Join us at Wates and make your mark! Apply now. WHAT WE OFFER Competitive salary Extensive corporate benefits including, Private Medical, Pension 5% employers’ contribution, Health and Wellness programme, 22 days holidays + bank holidays and much more… Excellent range of learning and development activity to support your career progression. Industry leading family leave benefits to included 26 weeks fully paid maternity, 12 weeks fully paid paternity. To find out more about LIFE AT WATES please click on the following link https://www.wates.co.uk/careers/ Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Technical Services Manager

TECHNICAL SERVICES MANAGER We are looking for an experienced Technical Services Managers to lead the operations team by delivering excellence and first-class sustainable M&E, projects and compliance providing leadership, management, added value and development for a key client covering the London and Midlands regions. The key responsibilities of this role include. •  Management of a region within a large contract with line management of supervisors and overseeing of engineering workforce delivering M&E services, Compliance and OF delivery. Supporting with the management and delivery of Extra Works and M&E Projects. •  Leadership, driving and development of direct reports ensuring all mandatory training is in place with a robust succession plan in place for all roles.    •  Management of the Supply Chain whilst driving safety and compliance standards ensuring Avetta and Construction Line compliance. Holding annual Plan Rights and regular performance reviews. •  Preparation and presentation of MI reports to clients at regular KPI meetings. Key stakeholder management and delivery of high standards of client satisfaction. Develop relationships with consultants working for our client. To be successful in this role you will have highly effective management skills and be able to communicate clearly and concisely. Alongside this, you will have excellent diligence and promote ownership through to closure. We are looking for an individual with a proven solid experience in delivering high quality hard M&E services in a client-driven multi-site environment, and good working knowledge of Health & Safety Legislation. You will have a robust technical background with a professional qualification and practical experience in a trade – Electrical, Mechanical, Gas or F-Gas. Desirable is a BIFM qualification or equivalent, IOSH or NEBOSH certificate and experience in computer PPM management systems (e.g. ELogbooks). Experience in the managing agent sector preferred but not essential.WHAT WE OFFER Competitive salary Travel / Car allowance covered to any of our sites (subject to HMRC advisory rates) Extensive corporate benefits including, Private Medical, Pension 5% employers’ contribution, Health and Wellness programme, 22 days holidays + bank holidays and much more… Excellent range of learning and development activity to support your career progression. Industry leading family leave benefits to included 26 weeks fully paid maternity, 12 weeks fully paid paternity. To find out more about LIFE AT WATES please click on the following link https://www.wates.co.uk/careers/ Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Client Support Administrator

CLIENT SUPPORT ADMINISTRATORWe have an exciting opportunity for an experienced, full time Client Support Administrator to join our helpdesk team at our office at The Wellcome Genome Campus Hinxton, to support Wates FM helpdesk in delivering a comprehensive, first-class, maintenance service and client support. This role provides a positive, professional, and seamless link between all members of the client support team and to support all staff working on the account and ensures the effective provision of help desk administration.ABOUT THE ROLEIt is important to us that we get the right person for the role so, to be seriously considered, it would be great if you can bring us strong administration and helpdesk experience in a busy, client-driven environment, and experience of having worked in Facilities Management before and working knowledge of CAFM systems. NVQ / SVQ in Customer Services Level 1-4 (Preferred but not essential)We do need you to have solid written and verbal communication skills, as well as highly PC literate with proficiency in the use of Microsoft Office Suite, Concept Evolution and other IT systems, and the ability to multitask and manage your time effectively, prioritising the right tasks.This is a terrific opportunity to progress your career as part of a talented, diverse, and supportive team.Some of the other Key Accountabilities as Client Support Administrator include:· Workflow management of all jobs through CAFM system. Logging, updating, closure and reporting against all PPM and reactive tasks to hit client KPIs.· Assignment and allocation of jobs to be tasked through the Client support manager.· Occasional support with assisting and raising POs· Dealing with engineers and subcontractors daily· Scheduling in works with contractors and client· Booking in contractors and visitors to site· Liaising with managers and clients daily· Administration and management of compliance records and documentation through ACT, Client systems and logbooks held on site.· You will face a wide variety of demands every day so it is vital you can prioritise and work through them whilst remaining cool, calm, and composed working as a team.Wates FM successfully provides Facilities Management services in technically demanding environments, and our portfolio includes some of the UK’s best-known companies, providing stand-alone hard services, planned and reactive maintenance and technically led FM solutions to single and multi-site operations. This is an office based position.WHAT WE OFFER· Competitive salary· Extensive corporate benefits including, Private Medical, Pension 5% employers’ contribution, Health and Wellness programme, 22 days holidays + bank holidays and much more…· Excellent range of learning and development activity to support your career progression.· Industry leading family leave benefits to included 26 weeks fully paid maternity, 12 weeks fully paid paternity.To find out more about LIFE AT WATES please click on the following link https://www.wates.co.uk/careers/We are always looking for a variety of new talent to join our teams, to help us grow and innovate as a business. Although you may not have all the skills listed, many of them may be transferable to other roles within the WATES Group.If you would like clarity on any of our vacancies, discuss career opportunities in strict confidence or need anything to make our recruitment process easier, please contact our In-House Recruitment Team directly or via recruitment@wates.co.uk and one of us will get in touch as soon as possible.As a responsible and inclusive employer, we are committed to equality and are proud to have been recognised for this through a range of accolades including gold accreditation with Investors in People, we are also a Disability Confident employer. Being a family owned, business means we understand and value long term relationships.Given the nature of this position, you will need to undergo an Enhanced (DBS) at offer stage. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Mobile Engineer

MOBILE ENGINEER  Here at Wates, we have a fantastic opportunity for a Mobile Engineer to join our Facilities Management mobile team supporting our clients based in London and the South Region.   The main objective is for you to carry out Planned Preventative Maintenance (PPM) to Mechanical plant, including Reactive Maintenance and extra works/emergencies in accordance with the contract requirements on Mechanical Services.   To be successful in this role, you will ideally have the following:   • Knowledge of mechanical and building services maintenance  • Previous FM experience managing multiple sites  • Strong Mechanical/plumbing Experience  • Plumbing or Mechanical qualification such as NVQ or City & Guilds.   • Good knowledge of a plant room and day to day building maintenance    Key Accountabilities will include:  • Ensure all works are delivered in guidance of the legislation and contractual obligations  • Utilise CAFM/PDA technology for real time job updates, and provide detailed/comprehensive reports on works delivered  • To respond in a prompt and effective manner to all reactive maintenance issues and help desk requests associated with the mechanical systems  • To respond to call outs and cover breakdowns and emergencies associated with the mechanical services aspects of the contract as required.  WHAT WE OFFER  Competitive salary, plus performance related reviews, opportunities for growth and advancement within the team  Van, Extensive corporate benefits including, Pension, Health and Wellness programme, 22 days holidays + bank holidays and much more…  Excellent range of learning and development activity to support your career progression.  Industry leading family leave benefits to included 26 weeks fully paid maternity, 12 weeks fully paid paternity.  To find out more about LIFE AT WATES please click on the following link https://www.wates.co.uk/careers/  Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting