Facilities Management

Providing facilities management services to our public and private sector customers

A growing provider of facilities management services in the UK.

With our engineering and technical excellence, we can deliver the full range of modern facilities management services, using sustainable technologies and whole-life FM solutions to provide the best value for our customers. 

Our experience in design, build and fit-out means we understand the lifecycle of different types of buildings as well as what’s required to fully optimise our customers’ single or multi-site operations. Our patented assurance compliance tool – ACT, also means the assets we managed are fully compliant and auditable within four clicks at any one time.

Five years

of zero harm recorded across the business

500+

buildings managed

£14.5m

new business won in 2023

297

employees in 2023

As well as hard facilities management services we provide integrated asset and compliance

A ROUND-THE-CLOCK SERVICE

Facilities Management services we specialise in:

  • Self-delivered ‘hard’ M&E services – we keep mechanical and electrical equipment fully functional, so you’ll never have to worry about downtime.
  • Integrated total facilities management (ITFM) services –we offer catering, cleaning, service desk, security, Computer Aided Facility Management (CAFM), and porterage services, through our trusted partners and suppliers.
  • Statutory compliance – our Assurance Compliance Tool (ACT) ensures you’ll always be confident of meeting current legislation and regulatory standards, without the need for constant site visits.
  • Integrated asset management – we take a meticulously planned, step-by-step approach to managing your assets, so your buildings are optimised, and sites always run smoothly.
  • Wider Wates Group capabilities –we can provide a range of services such as Building Information Model (BIM), fit-out and refurbishment, and environment, social, and governance (ESG) services.

Leading performance

As a leading Facilities Management company, we get to the heart of our customers’ needs by fully understanding their business operations and vision for the future; resulting in long-lasting relationships and the delivery of efficient, optimised buildings. 

Expertise

Our expertise in data security, infrastructure management, building and employee safety and wellbeing means we can help you transform your operations and run more effective and efficient buildings.

Adaptable and scalable

Having a wide range of customers across the country means we’re not only able to adapt to meet individual business needs, but we can manage projects nationally, scaling quickly to meet your requirements.

OUR PROJECTS

Learn more about our work

Collaborative ESG

A Collaborative ESG Journey

We have been delivering a range of FM services on behalf of a key client for three years. This contract has grown from an initial four sites to 32 because of our collaborative approach as a trusted FM partner.

Commercial
Twycross Zoo

Twycross Zoo

We have provided M&E, fabric maintenance, minor project works and horticulture services to Twycross since June 2016.

Sport and Leisure
West Midlands Police HQ

Facilities Management At West Midlands Police HQ

The award of our first public sector facilities management contract for West Midlands Police.

Emergency Services
3

CAREERS IN FACILITIES MANAGEMENT

Want to be part of our team?

Contract Support Administrator

Location: Manchester

Job Type: Clerical & Administration

Application Deadline: 07-02-2025

CONTRACT SUPPORT ADMINWe have an exciting opportunity for an experienced Contract Support Admin to join the team at our offices in Manchester where the focus of this role will be to deliver robust, high quality and cost-effective solutions to support our clients on core business requirements and provide contract support administration.ABOUT THE ROLE We are looking for you to have experience of working in a similar role with experience of Microsoft Office Applications, Concept and Mosaic, and have knowledge of finance processes and an understanding of basic financial concepts such as revenue, cost, and profit. To be successful in the role you will be an excellent communicator with great attention to detail and a self-starter with the ability to plan and organise your time effectively. Some of the other Key Accountabilities as Contract Support Admin include: • Update the client Concept system and Quote Tracker/Contractor Call out Tracker • Report on PPM works and Raise call outs to contractors for reactive works, raise quotations and submit to clients for both reactive and project works. • Compile monthly breakdown for Invoicing extra works • Log engineering holidays on tracker and Input overtime for monthly paid engineers Wates FM successfully provides Facilities Management services in technically demanding environments, and our portfolio includes some of the UK’s best-known companies, providing stand-alone hard services, planned and reactive maintenance and technically led FM solutions to single and multi-site operations. This is an office-based position. WHAT WE OFFER Competitive salary Extensive corporate benefits including, Private Medical, Pension 5% employers’ contribution, Health and Wellness programme, 22 days holidays + bank holidays and much more… Excellent range of learning and development activity to support your career progression. Industry leading family leave benefits to included 26 weeks fully paid maternity, 8 weeks fully paid paternity. To find out more about LIFE AT WATES please click on the following link https://www.wates.co.uk/careers/ **Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Multi Skilled Engineer

Location: Saffron Walden

Job Type: Engineering

Application Deadline: 07-02-2025

Multi-Skilled Engineer Join Wates: Multi-skilled Engineer Needed! Wates is offering an outstanding opportunity for a Electrically experienced Multi-skilled Engineer to join our team, stationed on-site based in Cambridge. Your primary focus will be executing planned preventative maintenance and reactive works on building plant, equipment, and systems, as well as swiftly responding to site engineering emergencies. ABOUT THE ROLE: As a Multi-skilled Engineer, your core responsibility will revolve around conducting planned preventative maintenance and reactive works on behalf of our clients. Your qualifications and experience in the field are crucial, but what truly sets you apart are your exceptional communication skills, ensuring top-notch customer service delivery. Your ability to multitask effectively, meet tight deadlines, and collaborate seamlessly with your team to troubleshoot on the go is paramount, all while championing health and safety excellence. Key Accountabilities as Resident Engineer: Accurately record all reactive and PPM tasks, ensuring detailed documentation is completed and signed off by the client weekly. Prepare Method Statements and Risk Assessments for all tasks to guarantee safe working practices. Effectively supervise subcontractors to ensure tasks are completed to the highest standards. Ensure strict compliance with all Company policies and procedures. Ready to take the lead in maintaining excellence? Join us at Wates and make your mark! Apply now. WHAT WE OFFER Competitive salary Extensive corporate benefits including, Private Medical, Pension 5% employers’ contribution, Health and Wellness programme, 22 days holidays + bank holidays and much more… Excellent range of learning and development activity to support your career progression. Industry leading family leave benefits to included 26 weeks fully paid maternity, 8 weeks fully paid paternity. To find out more about LIFE AT WATES please click on the following link https://www.wates.co.uk/careers/ **Given the nature of this position, you will need to undergo an Enhanced Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Foot Mobile Engineer

Location: London

Job Type: Engineering

Application Deadline: 03-02-2025

The VacancyMOBILE FOOT ENGINEER Wates have excellent opportunity for an experienced Electrical biased Mobile Foot Engineer to join the team based on-site at our client's offices in Central London for one of our key Clients – JLL. ABOUT THE ROLE The primary focus of this role will be to conduct planned preventative Electrically biased maintenance and reactive works to the buildings plant, equipment, and systems, as well as respond to site engineering emergencies on behalf of our clients. What is important to us is your natural communication skills to deliver high levels of customer service at all times, your ability to effectively multi-task, work to tight deadlines and problem solve on the job; whilst always promoting health & safety excellence. Having the relevant qualifications and experience for your discipline is essential for your success in this role however, what is most important to us is your effective communication skills which always enable delivery of prominent levels of customer service. You will also be confident is your proven ability to effectively multi-task, work to tight deadlines and problem solve on the job; whilst always promoting health & safety excellence. This is a terrific opportunity to progress your career as part of a talented, diverse, and supportive team. Some of the other Key Accountabilities as Mobile Foot Engineer include: •  Record all reactive and PPM tasks accurately and in detail using report sheets and ensure signed by the client weekly. •  Ensure that Method Statements and Risk Assessments are prepared for all tasks conducted to provide safe working practices. •  Supervise subcontractors effectively. •  Ensure compliance with all Company policies and procedures.   WHAT WE OFFER Competitive salary Travel covered to any of our sites (subject to HMRC advisory rates) Extensive corporate benefits including, Private Medical, Pension 5% employers’ contribution, Health and Wellness programme, 22 days holidays + bank holidays and much more… Excellent range of learning and development activity to support your career progression. Industry leading family leave benefits to included 26 weeks fully paid maternity, 8 weeks fully paid paternity. To find out more about LIFE AT WATES please click on the following link https://www.wates.co.uk/careers/ We are always looking for a variety of new talent to join our teams, to help us grow and innovate as a business. Although you may not have all the skills listed, many of them may be transferable to other roles within the WATES Group. If you would like clarity on any of our vacancies, discuss career opportunities in strict confidence or need anything to make our recruitment process easier, please contact our In-House Recruitment Team directly or via recruitment@wates.co.uk and one of us will get in touch as soon as possible. As a responsible and inclusive employer, we are committed to equality and are proud to have been recognised for this through a range of accolades including gold accreditation with Investors in People, we are also a Disability Confident employer. Being a family owned, business means we understand and value long term relationships. **Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Project Delivery Lead

Location: Leatherhead

Job Type: Engineering

Application Deadline: 03-02-2025

PROJECT DELIVERY LEAD Wates have terrific opportunity for a Project Delivery Lead to join our team covering London and the South East and the need to on occasions support with other projects across the UK. ABOUT THE ROLE As the Project Delivery Lead you will work with the FM Project Manager and commercial team, and the wider Wates FM business to deliver projects of differing in value and complexity, ensuring projects are delivered to the highest possible standards of safety and quality and compliance to our Wates Operating standards. We are looking for a Project Delivery Lead with strong demonstrable experience of leading a team with history of successful delivery of projects up to £2m in value. Sound understanding of construction phase H&S, Business-Critical systems, and Change Management Procedures with SMSTS, First AID, Membership to the Institute of Safety and Health (IOSH) or equivalent, NVQ Level 2-3 in Electrical or Mechanical Discipline. To be successful in the role you will have strong interpersonal, problem solving and site management skills, be someone who can demonstrate the ability to plan, monitor & manage the business functions and project delivery whilst aligning the delivery of the overall business strategy. Some of the other Key Accountabilities as Project Delivery Lead include: Own and lead all aspects of the project like planning, monitoring, coordination, controlling processes, summarising progress of the project and setting deadlines for completion of the project. Produce project documentation & feasibility to completion in line with Wates FM and Clients requirement and agree documentation format with Client Account Representative and support services function. Undertake regular project progress update and collaborate closely with the operational team for any change management requirements like plant down time etc. Defining acceptance criteria or collaborating with specialists to define acceptance criteria for project deliverables and works towards achieving stakeholder acceptance of deliverables. Lead regular client meetings with project progress status and updates. WHAT WE OFFER Competitive salary Travel covered to any of our sites (subject to HMRC advisory rates) Extensive corporate benefits including, Private Medical, Pension 5% employers’ contribution, Health and Wellness programme, 22 days holidays + bank holidays and much more… Excellent range of learning and development activity to support your career progression. Industry leading family leave benefits to included 26 weeks fully paid maternity, 8 weeks fully paid paternity. To find out more about LIFE AT WATES please click on the following link https://www.wates.co.uk/careers/ **Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

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