RELATED SERVICES
Facilities Management
A growing provider of facilities management services in the UK.
With our engineering and technical excellence, we can deliver the full range of modern facilities management services, using sustainable technologies and whole-life FM solutions to provide the best value for our customers.
Our experience in design, build and fit-out means we understand the lifecycle of different types of buildings as well as what’s required to fully optimise our customers’ single or multi-site operations. Our patented assurance compliance tool – ACT, also means the assets we managed are fully compliant and auditable within four clicks at any one time.
of zero harm recorded across the business
buildings managed
new business won in 2023
employees in 2023

A ROUND-THE-CLOCK SERVICE
Facilities Management services we specialise in:
- Self-delivered ‘hard’ M&E services – we keep mechanical and electrical equipment fully functional, so you’ll never have to worry about downtime.
- Integrated total facilities management (ITFM) services –we offer catering, cleaning, service desk, security, Computer Aided Facility Management (CAFM), and porterage services, through our trusted partners and suppliers.
- Statutory compliance – our Assurance Compliance Tool (ACT) ensures you’ll always be confident of meeting current legislation and regulatory standards, without the need for constant site visits.
- Integrated asset management – we take a meticulously planned, step-by-step approach to managing your assets, so your buildings are optimised, and sites always run smoothly.
- Wider Wates Group capabilities –we can provide a range of services such as Building Information Model (BIM), fit-out and refurbishment, and environment, social, and governance (ESG) services.
Leading performance
As a leading Facilities Management company, we get to the heart of our customers’ needs by fully understanding their business operations and vision for the future; resulting in long-lasting relationships and the delivery of efficient, optimised buildings.
Expertise
Our expertise in data security, infrastructure management, building and employee safety and wellbeing means we can help you transform your operations and run more effective and efficient buildings.
Adaptable and scalable
Having a wide range of customers across the country means we’re not only able to adapt to meet individual business needs, but we can manage projects nationally, scaling quickly to meet your requirements.
OUR PROJECTS
Learn more about our work

A Collaborative ESG Journey
We have been delivering a range of FM services on behalf of a key client for three years. This contract has grown from an initial four sites to 32 because of our collaborative approach as a trusted FM partner.
Commercial
Twycross Zoo
We have provided M&E, fabric maintenance, minor project works and horticulture services to Twycross since June 2016.
Sport and Leisure
Facilities Management At West Midlands Police HQ
The award of our first public sector facilities management contract for West Midlands Police.
Emergency ServicesGet in touch with the team
CAREERS IN FACILITIES MANAGEMENT
Want to be part of our team?

Resident Engineer
Location: Manchester
Job Type: Engineering
Application Deadline: 05-05-2025
RESIDENT ENGINEERJoin Wates: Resident Engineer Needed!Wates is offering an outstanding opportunity for a mechanically / Electrically qualified Resident Engineer to join our team, stationed on-site at our blue-chip client – JLL. Your primary focus will be executing planned preventative maintenance and reactive works on building plant, equipment, and systems, as well as swiftly responding to site engineering emergencies.ABOUT THE ROLE:As a Resident Engineer, your core responsibility will revolve around conducting planned preventative maintenance and reactive works on behalf of our clients. Your qualifications and experience in the field are crucial, but what truly sets you apart are your exceptional communication skills, ensuring top-notch customer service delivery. Your ability to multitask effectively, meet tight deadlines, and collaborate seamlessly with your team to troubleshoot on the go is paramount, all while championing health and safety excellence.Key Accountabilities as Resident Engineer:Accurately record all reactive and PPM tasks, ensuring detailed documentation in the site logbooks are completed accurately.Previous IT experience using Microsoft Word, Outlook, Excel & SharePoint will be essential as well as experience using a CAFM system.Review and challenge Method Statements and Risk Assessments for all tasks to guarantee safe working practices.Effectively supervise subcontractors using Wates’s systems to ensure tasks are completed safely to the highest standards.Ensure strict compliance with all Company policies and procedures.This role offers a fantastic opportunity to work primarily on a single site, with occasional requirements to conduct work at other sites.Ready to take the lead in maintaining excellence? Join us at Wates and make your mark! Apply now.WHAT WE OFFER· Competitive salary· Travel covered to any of our sites (subject to HMRC advisory rates)· Extensive corporate benefits including, Private Medical, Pension 5% employers’ contribution, Health and Wellness programme, 22 days holidays + bank holidays and much more…· Excellent range of learning and development activity to support your career progression.· Industry leading family leave benefits to included 26 weeks fully paid maternity, 8 weeks fully paid paternity.To find out more about LIFE AT WATES please click on the following link https://www.wates.co.uk/careers/Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting
Senior Supervisor
Location: Romford
Job Type: Engineering
Application Deadline: 05-05-2025
This is your chance to advance your career within a talented, diverse, and supportive team. Don't miss out—seize this opportunity to make a significant impact! Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting
Technical Supervisor
Location: Romford
Job Type: Engineering
Application Deadline: 01-05-2025
The VacancyTECHNICAL SERVICES SUPERVISOR We are looking for an experienced Technical Services Supervisor to lead the day-to-day operations by driving excellence and first-class sustainable M&E, projects and compliance providing management, added value and development for a key client covering the South East region of a large national contract. The role reports into a Technical Services Manager who has overall regional responsibility. The key responsibilities of this role include. • Day-to-Day responsibility of a region within a large contract overseeing an engineering workforce delivering M&E services, Compliance and OF delivery. Supporting with the management and delivery of Extra Works and M&E Projects. • Managing, driving and development of direct reports ensuring all mandatory training is in place with a robust succession plan in place for all roles. • Engagement with the Supply Chain to drive safety, compliance and PPE standards. • Input into MI reports for clients presented at regular KPI meetings. Key stakeholder management and delivery of high standards of client satisfaction.• Lead on all external client audits working in collaboration with the auditor owning the close out of any actions To be successful in this role you will be client facing able to communicate clearly and concisely. Alongside this, you will have excellent diligence and promote ownership through to closure. We are looking for an individual with a proven solid experience in working at a supervisor level delivering high quality hard M&E services in a client-driven multi-site environment, and good working knowledge of Health & Safety Legislation. You will have a robust technical background with a professional qualification and practical experience in a trade – Electrical, Mechanical, Gas or F-Gas. Desirable is a BIFM qualification or equivalent, IOSH certificate and experience in computer PPM management systems (e.g. ELogbooks). Experience in the managing agent sector preferred but not essential.WHAT WE OFFER Competitive salary Travel / Car allowance covered to any of our sites (subject to HMRC advisory rates) Extensive corporate benefits including, Private Medical, Pension 5% employers’ contribution, Health and Wellness programme, 22 days holidays + bank holidays and much more… Excellent range of learning and development activity to support your career progression. Industry leading family leave benefits to included 26 weeks fully paid maternity, 12 weeks fully paid paternity. To find out more about LIFE AT WATES please click on the following link https://www.wates.co.uk/careers/ Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting
Head of SHEQ
Location: Finsbury Park
Job Type: SHEQ
Application Deadline: 29-04-2025
At Wates Property Services (WPS), our mission is to deliver essential housing maintenance, retrofit, and fire safety solutions that improve lives and communities. As part of the wider Wates Group, we are committed to safety, quality, and sustainability, ensuring our work leaves a lasting positive impact.We are now looking for an experienced Head of SHEQ to lead our Safety, Health, Environment, and Quality (SHEQ) strategy, ensuring compliance and best practice across all WPS operations. This is an opportunity to drive innovation in compliance, sustainability, and quality within one of the UK’s leading property services businesses.Why Join Wates Property Services?✔ Work for an industry leader in housing maintenance, fire safety, and retrofit solutions.✔ Influence board-level decisions and shape SHEQ standards across the business.✔ Be at the forefront of Net Zero initiatives, fire safety improvements, and fleet electrification.✔ Lead a team that is passionate about creating safer, greener, and better-quality homes.Your Role: Develop & lead the SHEQ strategy, embedding a culture of compliance across all WPS divisions. Motivate & empower the SHEQ team, ensuring high standards in safety, quality, and environmental performance. Act as the conscience of the business, ensuring legal and industry compliance is met and exceeded. Oversee major housing and compliance projects, ensuring smooth mobilisation and adherence to SHEQ policies. Monitor industry trends to introduce best practices and innovations, particularly in fire safety and retrofit. Represent SHEQ at board meetings, client interviews, and key business discussions. Manage SHEQ resources & budgets, ensuring efficient and effective operations.What We’re Looking For:✅ Chartered Member of the Institute of Safety and Health (CMIOSH).✅ Degree (BSc Hons) or equivalent in the Built Environment.✅ Practitioner membership of the Chartered Quality Institute (CQI) (desirable).✅ Strong experience in housing maintenance, fire safety, and construction.✅ Proven leadership & influencing skills, with the ability to engage at all levels.✅ Excellent communication, coaching, and analytical abilities.✅ Willingness to travel nationally, with occasional overnight stays.✅ A passionate and proactive approach to SHEQ, with a commitment to improving communities.Join Us and Make a DifferenceAt Wates Property Services, we don’t just maintain buildings—we improve homes, enhance communities, and build a better future. If you’re a SHEQ leader ready to drive safer, greener, and higher-quality property services, we’d love to hear from you.Apply today and help us shape the future of housing compliance and sustainability
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