Facilities Management

Mobile Engineer

Mobile Engineer – Electrical Location: South East Job Type: Full Time Contract Type: Permanent Here at Wates, we have a fantastic opportunity for a Mobile Engineer to join our Facilities Management mobile team supporting our clients based in the London & Southeast region. Due to the nature of the role and managing multiple contracts travel will be required so flexibility is required. The main objective is for you to carry out Planned Preventative Maintenance (PPM) to HVAC plant, including Reactive Maintenance and extra works/emergencies in accordance with the contract requirements on Mechanical Services. Due to the nature of the works, we are exceptionally keen to speak to candidates with a strong background in mechanical & electrical works ABOUT YOU To be successful in this role, you will ideally have the following: Knowledge of Heating & Air Conditioning Systems Previous FM experience managing multiple sites Strong Electrical & HVAC Experience Have previously worked as a mobile engineer 18th Edition C&G 2367 or 2357 (Electrical Installation) and NVQ level 3 in Electrical Installations or equivalent qualifications What is important to us is your natural communication skills to deliver high levels of customer service at all times, your ability to effectively multi-task, work to tight deadlines and problem solve on the job; whilst always promoting health & safety excellence. ABOUT THE ROLE Key Accountabilities will include: Ensure all works are delivered in guidance of the legislation and contractual obligations Utilise CAFM/PDA technology for real time job updates, and provide detailed/comprehensive reports on works delivered To respond in a prompt and effective manner to all reactive maintenance issues and help desk requests associated with the heating and ventilation systems, pumps, water tanks, valves, pipe work and associated mechanical systems or items To respond to call outs and cover breakdowns and emergencies associated with the mechanical services aspects of the contract as required. In return, we offer a competitive salary, additional pay when on call, along with 22 days holiday, Pension benefits, life Insurance, and a flexible benefits scheme that you can tailor to suit your lifestyle. *Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Senior Account Manager

SENIOR ACCOUNT MANAGER Wates have excellent opportunity for a technically strong Senior Account Manager to provide operational leadership, technical management, added value and development for one of our unique accounts. ABOUT THE ROLE We are looking for a Senior Account Manager with experience of working in transferable environment, with strong demonstrable experience of in leading people with experience of managing a multi-diverse team. With a recognised technical qualification and membership to the Institute of Safety and Health (IOSH) or equivalent, coupled with solid financial / commercial acumen with experience of running a P&L and ensuring budget is achieved. To be successful in the role you will have strong interpersonal, problem solving and change management skills, and be someone who can demonstrate the ability to balance the integration of the requirements and terms of policies and procedures with those of the client and make effective and persuasive presentations on complex topics to employees, clients, Senior management. This is a terrific opportunity to progress your career as part of a talented, diverse, and supportive team. Some of the other Key Accountabilities as a Senior Account Manager include: Lead and motivate the Wates FM team by example and deliver excellence and first class sustainable hard M&E and Fabric service provisions. Provide visible leadership and liase effectively and nurture the relationships with the key client stakeholders. To ensure compliance with all statutory, safety, quality, environmental, security and relevant Wates Professional Standards, creating a Zero Harm culture. Ensuring targets are maintained by the timely upload of compliance certification onto ACT. (Assurance Compliance Tool) Responsible for implementing and safeguarding best practice for commercial activity relating to contract management and managing specialists and suppliers to ensure dynamic MI reporting and that KPI/SLA targets are delivered. WHAT WE OFFER Competitive salary Travel covered to any of our sites (subject to HMRC advisory rates) Extensive corporate benefits including, Private Medical, Pension 5% employers’ contribution, Health and Wellness programme, 22 days holidays + bank holidays and much more… Excellent range of learning and development activity to support your career progression. Industry leading family leave benefits to included 26 weeks fully paid maternity, 8 weeks fully paid paternity. To find out more about LIFE AT WATES please click on the following link https://www.wates.co.uk/careers/ We are always looking for a variety of new talent to join our teams, to help us grow and innovate as a business. Although you may not have all the skills listed, many of them may be transferable to other roles within the WATES Group. If you would like clarity on any of our vacancies, discuss career opportunities in strict confidence or need anything to make our recruitment process easier, please contact our In-House Recruitment Team directly or via recruitment@wates.co.uk and one of us will get in touch as soon as possible. As a responsible and inclusive employer, we are committed to equality and are proud to have been recognised for this through a range of accolades including gold accreditation with Investors in People, we are also a Disability Confident employer. Being a family owned, business means we understand and value long term relationships. *Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Supervisor

SUPERVISOR FM Mobile Covering London and the SouthWates FM is thrilled to offer a unique opportunity for one talented individual to step into the role of FM Supervisor, leading a team of Engineers to deliver excellence and sustainable hard M&E maintenance for one of our accounts. ABOUT THE ROLE: In this role, you'll take the reins in delivering top-tier hard M&E services, ensuring customer satisfaction remains our top priority. Armed with your up-to-date qualifications and experience, you'll oversee multiple projects and priorities with finesse, addressing day-to-day maintenance issues directly when needed. Holding certificates like IOSH or NEBOSH and additional health and safety training will give you an edge. Success in this role hinges on your ability to manage subcontractors and suppliers, produce extra works quotations swiftly, and respond adeptly to unplanned reactive works—all while maintaining impeccable standards. Your knack for organisation and flexibility, coupled with your talent for fostering strong client relationships, will set you apart. Why This Role Is Perfect for You: Lead and develop a team of multi-trade engineers, ensuring compliance with the Wates Operating Framework and delivering outstanding service. Champion the implementation of the Operating Framework across all sites, driving daily compliance and fostering a culture of Zero Harm. Prepare and present MI reports to clients, ensuring high standards of client satisfaction through effective stakeholder management. This is your chance to advance your career within a talented, diverse, and supportive team. Don't miss out—seize this opportunity to make a significant impact! SUPERVISOR FM Mobile Covering London and the SouthWates FM is thrilled to offer a unique opportunity for one talented individual to step into the role of FM Supervisor, leading a team of Engineers to deliver excellence and sustainable hard M&E maintenance for one of our accounts. ABOUT THE ROLE: In this role, you'll take the reins in delivering top-tier hard M&E services, ensuring customer satisfaction remains our top priority. Armed with your up-to-date qualifications and experience, you'll oversee multiple projects and priorities with finesse, addressing day-to-day maintenance issues directly when needed. Holding certificates like IOSH or NEBOSH and additional health and safety training will give you an edge. Success in this role hinges on your ability to manage subcontractors and suppliers, produce extra works quotations swiftly, and respond adeptly to unplanned reactive works—all while maintaining impeccable standards. Your knack for organisation and flexibility, coupled with your talent for fostering strong client relationships, will set you apart. Why This Role Is Perfect for You: Lead and develop a team of multi-trade engineers, ensuring compliance with the Wates Operating Framework and delivering outstanding service. Champion the implementation of the Operating Framework across all sites, driving daily compliance and fostering a culture of Zero Harm. Prepare and present MI reports to clients, ensuring high standards of client satisfaction through effective stakeholder management. This is your chance to advance your career within a talented, diverse, and supportive team. Don't miss out—seize this opportunity to make a significant impact! **Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Account Director

ACCOUNT DIRECTOR We have a great opportunity for an Account Director to join our FM Leadership team and primarily be responsible for supporting our national client and be part of ensuring our FM business growth. ABOUT THE ROLE As the Account Director you will have ownership of the operational management and delivery of all facilities management services delivered throughout the accounts, including the management of customer interface, guaranteeing an appropriate and timely response to all client concerns whilst always working to ensure continuous process improvement. This is an active and visible client facing role which is responsible for implementing and safeguarding best practice for all commercial activity relating to contract, as well as effectively managing specialists and suppliers to ensure KPI and SLA targets are delivered. We are looking for you to be experienced FM Account professional who is operationally accountable for either a single large account (£5-8 million) or a portfolio of accounts to a similar value and have full Profit and Loss Responsibility for the Account/s. Alongside this you will have a solid understanding of contract law and the implications on operational deliverables, good financial acumen with experience of managing P&L, an understanding of SLA’s and KPI’S and using finance and CAFM tools. To be successful in the role you will have excellent communication and influencing skills with the ability to effectively lead, motivate and engage teams. WHAT WE OFFER Competitive salary Travel / Car allowance covered to any of our sites (subject to HMRC advisory rates) Extensive corporate benefits including, Private Medical, Pension 5% employers’ contribution, Health and Wellness programme, 26 days holidays + bank holidays and much more… Excellent range of learning and development activity to support your career progression. Industry leading family leave benefits to included 26 weeks fully paid maternity, 8 weeks fully paid paternity. To find out more about LIFE AT WATES please click on the following link https://www.wates.co.uk/careers/ We are always looking for a variety of new talent to join our teams, to help us grow and innovate as a business. Although you may not have all the skills listed, many of them may be transferable to other roles within the WATES Group. If you would like clarity on any of our vacancies, discuss career opportunities in strict confidence or need anything to make our recruitment process easier, please contact our In-House Recruitment Team directly or via recruitment@wates.co.uk and one of us will get in touch as soon as possible. As a responsible and inclusive employer, we are committed to equality and are proud to have been recognised for this through a range of accolades including gold accreditation with Investors in People, we are also a Disability Confident employer. Being a family owned, business means we understand and value long term relationships. *Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting