OUR SERVICES
Maintain
We ensure the places we live and work in are maintained to the highest possible standard and are suitable for the rigours of modern life
Looking after buildings is just as important as creating them. Our dedicated, highly skilled specialist teams are committed to keeping the nation’s homes, offices, shops and public spaces clean, safe, healthy, energy efficient and fit for purpose.
Social homes maintained
Delivered through SHDF Programme.
Office fit-outs managed in 2022
The carbon-free future
Today, climate change and the need to decarbonise is at the heart of all of our actions.
When it comes to retrofitting, repairing or maintaining the buildings we work on for our customers, everything we do has the net zero agenda in mind.
We work with our customers and partners to design innovative solutions to help them along their net zero journey and produce the most energy efficient buildings possible.
SERVICES
How we help
Housing maintenance
We are one of the leading providers of planned and responsive housing maintenance services in the social housing sector.
Facilities management
We are a growing provider of planned and reactive maintenance and facilities management services in the UK.
Social housing decarbonisation
Market-leading end-to-end PAS 2035 compliant retrofit solution to support clients towards their zero carbon targets.
SECTORS
Who we help
Projects
Social Housing Maintenance For Wolverhampton Council
Beginning in April 2013 this 15-year contract involves the delivery of a programme of full maintenance works across Wolverhampton’s stock of approximately 7,000 homes.
ResidentialSocial Housing Maintenance, Stonewater
Our appointment as maintenance provider for social landlord Stonewater on a 15-year, £105m contract not only shows the standing the company is building in the social housing sector, but also the way that it is prepared to innovate to provide great service to its customers.
ResidentialA Collaborative ESG Journey
We have been delivering a range of FM services on behalf of a key client for three years. This contract has grown from an initial four sites to 32 because of our collaborative approach as a trusted FM partner.
CommercialTwycross Zoo
We have provided M&E, fabric maintenance, minor project works and horticulture services to Twycross since June 2016.
Sport and LeisureFacilities Management At West Midlands Police HQ
The award of our first public sector facilities management contract for West Midlands Police.
Emergency ServicesAintree, Fire and Rescue station & training academy
Our fifth project with Merseyside Fire and Rescue Service (MFRS), the new Fire and Rescue station and Training Academy and National Resilience Centre of Excellence is being constructed right in the heart of Aintree.
Emergency ServicesFeethams House, Darlington
Once the project is complete it will be the first HM Treasury office located outside of London.
Civic officesContact our team
CAREERS IN PROPERTY SERVICES
Want to be part of our team?
Project Manager
Location: Derby
Job Type: Operational
Application Deadline: 10-01-2025
Here at Wates have an exciting opportunity for a Project Manager to join our Planned Maintenance team in the Tamworth/Derby area. You will be managing multiple projects within the area so we need someone who is flexible and ok with travel. Working with the team and the client (a social housing provider) to ensure the projects runs smoothly is key so you need to be a strong leader and have great communication skills. The primary focus of this role will be to provide visible leadership and direction along with foresight and insight in the safe and profitable delivery of schemes to Wates. Key Accountabilities will include: Develop and implement detailed programmes and schedules which allow accurate monitoring and reporting of progress. Identify the quality expectations and embrace these in the Quality Plan. Implement all statutory regulatory and company requirements for managing Health and Safety. Secure and manage the appropriate resources to deliver the project / scheme effectively and efficiently in a professional manner to ensure successful delivery within project constraints. Ensure there is a successful and smooth handover of the project, including support to customer/ end user throughout the handover process. Establish a communications plan and agree accountabilities for team members. We are looking for a qualified, experienced and professional Project Manager from a property services/construction background who has experience of managing social housing projects. What we offer: Competitive salary, plus performance related reviews, opportunities for growth and advancement within the team Extensive corporate benefits including, Pension, Health and Wellness programme, Excellent range of learning and development activity to support your career progression. Industry leading family leave benefits to included 26 weeks fully paid maternity and up to 12 weeks fully paid paternity. A bit about us: Wates Group is one of the largest and most successful family-owned private construction, development and property services companies in the UK. Within the Group, Wates Living Space is one of the UK’s leading providers of planned and responsive maintenance services in the social housing sector, maintaining over 500,000 homes nationwide every year. Our leading position within the maintenance sector has enabled the business to realise ambitious strategic growth, offering our clients a truly integrated national service for all of their maintenance requirements. As a progressive and rewarding business we offer our people the opportunity to grow their careers whilst working together to deliver the promises we make to our customers. Our company values of integrity, intelligence, performance, teamwork and respect for people, communities and the environment run through our business at every level and are at the heart of everything we do. The wellbeing and safety of our people is our priority, therefore creating a zero harm culture and encouraging a healthy work-life balance is important to us. Wates Group are a responsible and inclusive employer and are proud to have been recognised for this through accolades including C2E (Committed to Equality) and Investors in People (Gold).
Supply Chain Administrator
Location: Finsbury Park
Job Type: Procurement
Application Deadline: 08-01-2025
Here at Wates, we have an exciting opportunity for a Supply Chain Administrator to join our Wates Living Space Supply Chain Team team based in one of our offices nationwide. As an administrator you will engage within the full administration process and provide on-going customer support for the team.Key Accountabilities will include: On-going management and development of multiple project trackers. Create and maintain various data streams on in-house systems and databases. Ensure all works orders received are completed within target dates leading to delivery of contractual key performance indicators. Liaise with the planning team to ensure correct allocation. To participate in and contribute positively to Inducting/ On boarding supply chain with a view to them becoming an asset to the team. Ensure that pre and post repairs inspections are carried out, undertaking all necessary checks in accordance with Wates Professional standards and other associated policies and procedures. Record regular quality control checks of works orders.We are looking for a Supply Chain Administrator who is a confident communicator, computer literate with experience in Excel and trackers. Experience working in construction/facilities management/or maintenance is preferred but not essential. To be successful in this role you will be a team player who can manage their own workload, has a good attention to detail and most of all have a ‘can do’ attitude.
Sustainability Manager
Location: Finsbury Park
Job Type: SHEQ
Application Deadline: 08-01-2025
We have an exciting opportunity for an individual to join us and play a key role in driving Wates’ resource efficiency targets by engaging with individual business units, bid-, design-, and project teams, as well as procurement managers, supply chain partners and the wider SHEQ and sustainability team. Your experience may be from any discipline that has worked within or across the value chain to tackle resource efficiency and waste challenges in the built environment. This role will allow you to excel in liberating your technical expertise to realise efficiencies and deliver opportunities, that will eradicate waste from our projects, whilst sustaining our compliance with UK legislation and standards.Reporting to the Wates Property Services Head of SHEQ, this role will support the implementation of our new Environmental Sustainability Plan’s resource efficiency theme ambitions, by working with our project teams and procurement managers to drive resource hierarchy led outcomes across our business.You will have ownership for business processes relating to resource efficiency and for supporting strategic tenders and bids in these disciplines. This will involve providing technical support, as well as performance data analysis, where required. The role will work closely with our IT and Data Analytics team to automate performance reporting on our progress.The role will analyse, evaluate, identify, and deliver key areas for improvement, develop KPIs to track performance and drive material sustainable outcomes.Key Accountabilities for the role include: Lead on the engagement with business units on resource efficiency related projects, trials and programmes, with a particular focus on materials reuse, recycling, recovery, and avoidance of waste. Undertake site visits to provide advice and guidance to project teams. Drive the practical adoption of resource efficient solutions by working collaboratively with our design consultants and procurement teams, as well as our supply chain partners across the value chain. Develop a resource efficiency strategy to deliver the hierarchy ambitions, as well as sustain waste Duty of Care compliance, working with our waste and logistics partners Develop performance metrics for managing progress against our resource efficiency targets and automate reporting across the hierarchy interfaces. Develop processes and systems for projects to drive resource efficient outcomes to optimise reuse and meet 2045 zero waste ambitions. Represent the business on key industry forums and other relevant external platforms, ensuring Wates remains at the leading edge of resource efficiency and circular economy platform. Provide technical expertise on materials recovery, resource efficiency approaches and waste legislation to inform current and future strategic direction. Develop collateral for large tenders on resource efficiency and waste performance related topics. Update the business on key legal and policy changes on circular economy, resource efficiency and waste-related topics. Be a flexible and multi-disciplinary member of the Group Environment team, assisting colleagues with work relating to other key issues, such as carbon & energy, waste & resource efficiency, and water & nutrient neutrality, as well as compliance to protect the built and natural environment. We are looking for you to have a good knowledge of sustainability impacts on and from the environment, within the built environment, construction and property services (incl retrofit and refurb) sectors, and expert knowledge of waste legislation, resource efficiency, and modern methods of construction solutions. Good knowledge of international standards, such as ISO 14001:2015 and ISO2400 and circular economy, are desirable. Experience of procurement processes, familiarity of the supplier market and what solutions can be readily deployed would be ideal. We would want you to understand UK policy, environmental legislation, regulatory frameworks, technical standards, and experience in briefing senior managers on changes in legislation or policy and how these might affect their areas of work.To be successful in this role you will be post-graduate degree qualified in Environmental Science or Management (or equivalent) and a professional Member of a relevant Society for the Environment body (e.g. CIWM, IEMA etc) with preference given to Chartered Environmentalist (CEnv) candidates. You will also have excellent presentation, facilitation and communication skills, and the ability to produce communication materials and campaigns that will drive sustainable outcomes. You will have excellent influencing skills and be able to explain complex information to enable key stakeholders to act. Strong analytical skills with good attention to detail are essential.This role can be based out of one of our offices Nationwide.
Scheduler
Location: Redditch
Job Type: Customer Service
Application Deadline: 07-01-2025
Here at Wates, we have an opportunity for a Scheduler to join our scheduling team in the Redditch area. This is a new opportunity for someone to join our planned division whereby you will be responsible for allocating works for our sub contractors for one of our decarbonisation projects. As an inclusive employer for this particular role we can offer hybrid working however you will need to be residing near to our Redditch office. Key Accountabilities will include: Schedule works into diaries for our sub contractors daily ensuring diaries are full and immediate attention is given. Check the system for emergencies and manage within a timely manner to ensure targets are meet Respond to telephone variations by seeking approval from duty surveyor so operatives may continue the site through to completion Arrange inspections for supervisors Provide a high-quality service to our client on a face-to-face basis Working within a team of Site Managers and RLO`s ensuring a smooth process for both the sub contractors and residents. We are looking for you to have relevant experience gained from working in a similar industry and environment ie planning, scheduling, logistics, call centre etc Construction/property services would be ideal but not a must. To be successful in the role you be an excellent communicator with the ability to problem solve, multi task and work to tight deadlines. A bit about us: Wates Group is one of the largest and most successful family-owned private construction, development and property services companies in the UK. Within the Group, Wates Living Space is one of the UK’s leading providers of planned and responsive maintenance services in the social housing sector, maintaining over 500,000 homes nationwide every year. Our leading position within the maintenance sector has enabled the business to realise ambitious strategic growth, offering our clients a truly integrated national service for all of their maintenance requirements. As a progressive and rewarding business we offer our people the opportunity to grow their careers whilst working together to deliver the promises we make to our customers. Our company values of integrity, intelligence, performance, teamwork and respect for people, communities and the environment run through our business at every level and are at the heart of everything we do. The wellbeing and safety of our people is our priority, therefore creating a zero harm culture and encouraging a healthy work-life balance is important to us. Wates Group are a responsible and inclusive employer and are proud to have been recognised for this through accolades including C2E (Committed to Equality) and Investors in People (Gold).
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