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Client Support Administrator

CLIENT SUPPORT ADMINISTRATOR We have an exciting opportunity for an experienced, full time Client Support Administrator to join the team at our offices in Manchester, to support Wates FM in delivering a comprehensive, first-class, maintenance service. This role provides a positive, professional, and seamless link between all members of the management team and support all staff working on the account and ensures the effective provision of help desk and financial administration. ABOUT THE ROLE It is important to us that we get the right person for the role so, to be seriously considered, it would be great if you can bring us strong administration experience in a busy, client-driven environment, and experience of having worked in Facilities Management before and working knowledge of CAFM systems (elog systems). NVQ / SVQ in Customer Services Level 1-4 (Preferred but not essential) We do need you to have solid written and verbal communication skills, as well as highly PC literate with proficiency in the use of Microsoft Office Suite, Concept Evolution and other IT systems, and the ability to multitask and manage your time effectively, prioritising the right tasks. This is a terrific opportunity to progress your career as part of a talented, diverse, and supportive team. Some of the other Key Accountabilities as Client Support Administrator include: Workflow management of all jobs through CAFM system. Logging, updating, closure and reporting against all PPM and reactive tasks. Assignment and allocation of jobs to be tasked through the site Account Manager and Supervisor. Procurement through the systems for parts, materials or contracted services required by Wates and Client team. This may include obtaining pricing for quotes as requested by the site Account Manager or Supervisor. Administration of cash processes required by Wates and Client, including management of accounts payable workflows and financial housekeeping activities. Administration and management of compliance records and documentation through ACT, Client systems and logbooks held on site. You will face a wide variety of demands every day so it is vital you can prioritise and work through them whilst remaining cool, calm, and composed. Wates FM successfully provides Facilities Management services in technically demanding environments, and our portfolio includes some of the UK’s best-known companies, providing stand-alone hard services, planned and reactive maintenance and technically led FM solutions to single and multi-site operations. This is an office based position. WHAT WE OFFER Competitive salary Extensive corporate benefits including, Private Medical, Pension 5% employers’ contribution, Health and Wellness programme, 22 days holidays + bank holidays and much more… Excellent range of learning and development activity to support your career progression. Industry leading family leave benefits to included 26 weeks fully paid maternity, 8 weeks fully paid paternity. To find out more about LIFE AT WATES please click on the following link https://www.wates.co.uk/careers/ We are always looking for a variety of new talent to join our teams, to help us grow and innovate as a business. Although you may not have all the skills listed, many of them may be transferable to other roles within the WATES Group. If you would like clarity on any of our vacancies, discuss career opportunities in strict confidence or need anything to make our recruitment process easier, please contact our In-House Recruitment Team directly or via recruitment@wates.co.uk and one of us will get in touch as soon as possible. As a responsible and inclusive employer, we are committed to equality and are proud to have been recognised for this through a range of accolades including gold accreditation with Investors in People, we are also a Disability Confident employer. Being a family owned, business means we understand and value long term relationships. Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Design Manager

Wates are looking for a Design Manager to join our Residential team in our Southern region focusing initially in the Dorset and Hampshire areas.If you are passionate about design in the residential sector, working within a team environment and with proven technical skills looking for an opportunity to challenge the norm, bring fresh new ideas, elevate and innovate yourself within the industry then join us and help create places for people to thrive.This is a great opportunity to progress your career as part of a talented, diverse, and supportive team. Ideally suited to an individual that is seeking career progression to the Design Manager role from a junior position with an established background in delivering residential projects.ABOUT THE ROLEOur Design Managers are a valuable part of our business, driving quality outcomes, enhancing buildability and fostering innovation. Design Managers work collaboratively with our customers and industry specialists to ensure that the design develops in accordance with the brief with a firm focus on added value, compliance, commercial viability, and best practice.As our Design Manager, you will: Work on a project depending upon technical complexity and size, either as the sole design manager or part of a larger design team. Opportunity to work with our bid and preconstruction team and development managers on development and contracting opportunities, working to develop and grow our business and region In collaboration with the project team, Lead Designer and Consultant Team, produce and manage a realistic design programme and information required schedule, to satisfy design, procurement, and construction requirements. Review the current design of the project or package and undertake detailed risk and opportunities appraisal to mitigating risk, enhance buildability and add value prior to construction phase. Work closely with the Commercial and Operations Teams to ensure all design deliverables are compliant, fully coordinated, buildable and within budget. You will organise, lead and contribute to technical workshops, value management exercises as required to align expectations in this respect. Ensure compliance with all key stakeholders. Knowledge of key technical legislation and guidance in order to deliver a compliant design solution. Ensure the design has been reviewed and verified to achieve compliance and mitigate Health and Safety, design and buildability issues prior to construction and identify key risks and opportunities at each stage of the design and delivery process.WHAT WE OFFER Competitive salary & profit share scheme Flexible working Car Allowance / Company Car Travel covered to any of our sites (subject to HMRC advisory rates) Extensive corporate benefits including, Private Medical, Pension 8% employers’ contribution, Health and Wellness programme, 26 days holidays + bank holidays and much more… One of the best learning and development programmes which is customizable to support your career progression goals. (c.7000 training sessions delivered year to date across the WATES Group) Industry leading family leave benefits to included 26 weeks fully paid maternity, 12 weeks fully paid paternity.To find out more about LIFE AT WATES please click on the following link https://www.wates.co.uk/careers/

Finance Analyst (FP&A)

Wates Group is seeking a Finance Analyst to join our Financial Planning and Analysis team within Wates Residential. As a developer-contractor, Wates Residential invests, develops, builds, and sells quality affordable homes through contracting and partnerships with Local Authorities, Housing Associations, and public bodies such as Homes England.The Finance Analyst will support the FP&A Manager in the provision of financial modelling services within Wates Residential, liaising with internal stakeholders to source data, updating inputs to the models, reviewing financials, and presenting output.The financial models are created at the bid stage and are consistently maintained and updated throughout construction, through to completion and then through the sales phase until the final units are sold and profits distributed.As our Finance Analyst (FP&A), you will: Own & update the viability models of development projects in conjunction with the FP&A Manager and multiple stakeholders across Finance, Development, Operations and Commercial, with a view to improving models where necessary. Collate information from project teams to routinely update the viability models for ongoing projects. Monitor and track actual and forecast Joint Venture performance. Calculate and provide financial analysis internally and for clients/customers, including scenario and sensitivity analysis. Monitoring and tracking comparative performance of projects and identifying opportunities for efficiency. Support to wider WR finance team as required during year end close and during quarterly reforecasts.What we are looking for: Qualified accountant (CIMA, ACCA, ACA, ICAS) with experience in financial modelling Strong IT skills, especially ExcelWhat we offer: Competitive salary & profit share scheme Flexible working Travel covered to any of our sites (subject to HMRC advisory rates) Extensive corporate benefits including Private Medical Insurance, Pension with 8% employers’ contribution, Health and Wellness programme, 26 days holidays + bank holidays and much more One of the best learning and development programmes which is customizable to support your career progression goals. (c.7000 training sessions delivered year to date across the Wates Group) Industry leading family leave benefits to included 26 weeks fully paid maternity, 12 weeks fully paid paternity.

Planning Manager

Wates Construction are looking for a Planning Manager to join our Major Projects Team across 3 MOJ projects in the Manchester and Cambridge areas. If you are passionate about working within a team environment, have proven analytical and planning skills and are looking for an opportunity to challenge the norm, bring fresh new ideas and elevate yourself within the industry then join us and help to create tomorrow together. This is a great opportunity to progress your career as part of a talented, diverse, and supportive team. ABOUT THE ROLEOur Planners are a valuable part of our business, the focus of this role is to lead the planning team to provide functional leadership and management of planning resources from pre-qualification to completion for the region. As our Principal Planning Manager you will: Ensure an effective and professional planning and programming service is available for pre-contract and project teams Agree level of planning service with senior management, check, and address quality issues. Work with functional heads of other disciplines and other Business Units’ planning departments to agree “best practice” and share knowledge Prepare and issue protocols and guidelines to ensure consistency of planning approach across the Business Unit Manage production of and carry out peer reviews and programme audits Produce summary business reports, based on audits and Monthly Operational Reports, and suggest corrective action to manage risks and provide mitigation for delays on audit findings Investigate and encourage innovation in construction and planning techniques WHAT WE OFFER Competitive salary & profit share scheme  Flexible working  Car Allowance / Company Car (subject to Role/Grade)  Travel covered to any of our sites (subject to HMRC advisory rates)  Extensive corporate benefits including, Private Medical, Pension 8% employers’ contribution, Health and Wellness programme, 26 days holidays + bank holidays and much more… Excellent range of learning and development activity to support your career progression Industry leading family leave benefits to included 26 weeks fully paid maternity, 12 weeks fully paid paternity.  Given the nature of this position, you will need to undergo a Baseline Personnel Security Standard Check (BPSS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.To learn more about the checks included in this process, please click on the following link: National Security Vetting To find out more about LIFE AT WATES please click on the following link https://www.wates.co.uk/careers/   We are always looking for a variety of new talent to join our teams, to help us grow and innovate as a business. Although you may not have all of the skills listed, many of them may be transferable to other roles within the WATES Group.   If you would like clarity on any of our vacancies, discuss career opportunities in strict confidence or need anything to make our recruitment process easier, please contact our In-House Recruitment Team directly or via recruitment@wates.co.uk and one of us will get in touch as soon as possible.   As a responsible and inclusive employer, we are committed to equality and are proud to have been recognised for this through a range of accolades including gold accreditation with Investors in People, we are also a Disability Confident employer. Being a family owned, business means we understand and value long term relationships.