Fit out
and refurbishment

Our fitout and refurbishment business works on a range of innovative project across all sectors

We work for a huge range of customers, from banks and retailers to commercial offices and public sector bodies.

We’re well known for our high-value, multi-million-pound construction projects, but we also provide fit out services to customers across the UK.

We improve our customers’ buildings, boosting their value and making them better spaces to be in. As with everything we do, our work is always of the highest standard.

241

projects managed in 2023

233

employees

3 years

of zero harm across our projects

50/50

split between public and private sectors

OUR SECTORS

Who we help

Working with the MoJ to transform the courts and tribunals facilities

A TRUSTED PARTNER

One of the highstreet’s favourite fit out and refurbishment companies

We’re trusted by some of the UK’s best-known companies and institutions. Our key customers include M&S, GSK, His Majesty’s Revenue and Customs, the Ministry of Justice and the UK’s top four high street banks. This includes Lloyds Banking Group, with whom we’ve been working for 15 years.

If you’ve visited your high street recently, chances are you’ve seen the results of our work. We’re rightly proud to say that almost all our customers are in it for the long haul. In fact, over 90% of our business is in the form of a framework or long-term agreement.

High quality, sustainable office fit out and refurbishment

HELPING OUR CUSTOMERS GO GREEN

Providing sustainable solutions

We work incredibly hard to keep our customers happy. That means providing an outstanding customer experience as we help them manage, upgrade, and refurbish their property portfolios.  With a laser focus, we find the right solution. At the same time, we offer sustainable alternatives wherever possible.

That’s where our unique Wates Innovation Network of sustainable technology can add even more value to our customers.

GPA Darlington

We fit out public and private customers

We’re a growing business, with sound finances and big brand name customers who stay with us year on year. We have a 50/50 split of private and public sector customers.

We’re also supporting the Government’s ‘levelling up’ ambitions, by fitting out key regional hubs across the UK.

OUR PROJECTS

Explore our fit-out and refurbishment projects

Harbourside, Bristol

Harbourside, Bristol

When we were appointed to deliver Lloyds Banking Group’s Harbourside project, we understood the value this new hub would bring to the Group’s colleagues and its customers..

Commercial
Imperial College London

Imperial College London

We recently transformed the Sir Michael Uren building at Imperial College London (ICL) over an 11-week programme.

Education
Marks & Spencer Battersea

Marks & Spencer, Battersea

The project to fit out M&S' newest store in the iconic Battersea Power Station development presented an entirely fresh set of challenges.

Retail and the high street
3

CAREERS IN FIT OUT AND REFURBISHMENT

Want to be part of our team?

Bid Manager

Location: Warrington

Job Type: Bid

Application Deadline: 05-01-2025

We have an opportunity for an experienced Bid Manager to join our Smartspace team in one of our office in Warrington. The focus of this role will be to manage the project bids process to ensure that a considered and co-ordinated bid can be presented for adjudication; as well as to manage the second stage of the bid. We are looking for this role to primarily support in the areas of commercial, residential and refurbishment.Key accountabilities of this role will include: Lead in new bids from concept through to fruition ensuring our offers are clearly articulated, cost estimate is adjudicated and signed off and final submissions are reviewed Produce a bid strategy and brief tender team Ensure correct selection of subcontractors and suppliers for key packages and organise distribution of tender documents/amendments for appropriate parties Develop presentations to potential clients using graphic design skills and utilise external graphic designers and printers Responsibility for the quality of all aspects of the bid, including written documentation and presentations, ensuring that written work is clear, concise, and compelling Attend hand-over meeting briefing the team on tender bids.We are looking for a knowledgeable Bid Manager within demonstrable experience gained within the fit out and refurbishment / or similar industry having successfully managed bids from start to finish.To be successful in this role you will have excellent written and verbal communication skills, be highly organised and have good team management skills.

Building Services Manager

Location: London NW1

Job Type: Operational

Application Deadline: 05-01-2025

Are you a detail-oriented and proactive Building Services Manager with a passion for delivering exceptional projects?Wates Smartspace is offering an exciting opportunity to join our team in either Warrington or London, where you’ll play a key role in the successful delivery of mechanical and electrical projects within the fast-paced Cat A & Cat B fit-out sector.As our Building Services Manager, you will: Assist the Bid Team to manage the production of the Contractors Proposals, ensuring they are complete, unambiguous, have been reviewed by the bid team, and have been updated to include all post tender negotiations. Review the design information, raise RFI’s and discuss with the suppliers and get into the detail of the design release programme including coordination and manage that in a week by week basis. Manage the services issues on site with the assistance of other site-based resource by implementing the management procedures to ensure the timely production of information is issued, within budget, fully coordinated and buildable. Ensure the services design has been reviewed on all projects with respect to mitigating Health and Safety issues prior to construction and ensure that hazards are noted on all drawings at each stage of their production. Understand the commissioning requirements and plans the detail of how that will be managed with the subcontractor and takes an interest in and leads on the subcontractors QA process. WHAT WE OFFER Competitive salary & bonus Flexible working Car Allowance / Company Car Travel covered to any of our sites (subject to HMRC advisory rates) Extensive corporate benefits including, Private Medical, Pension 8% employers’ contribution, Health and Wellness programme, 26 days holidays + bank holidays and much more… Excellent range of learning and development activity to support your career progression. Industry leading family leave benefits to included 26 weeks fully paid maternity, 12 weeks fully paid paternity. Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Estimator

Location: Warrington

Job Type: Estimating

Application Deadline: 05-01-2025

Wates Smartspace is a national business, delivering high-quality fit-out, refurbishment and property upkeep projects, enhancing its customers’ physical assets and operating environments.As part of our growth, we are looking for an Estimator to join the team based out of our regional office in Warrington. Reporting into the Bid Centre Director your main responsibility will be to provide bid costs on a value or complexity for Refurbishment and Fit-Out projects for Business Unit Adjudications ensuring a competitive net bid.A bit about you:You will be responsible for cost and pricing management and have knowledge of sub-contractors and suppliers in the area. Also supporting quote preparation and submissions to deadlines, and feed into risk assessments and identify cost saving opportunities delivering of Operational Excellence. Attend tender launch meeting, provide overview of pricing model and documents required to be returned as part of the tender. Benchmarking of key elements of the tender against current costs on site through liaison with commercial teams and Previous Tenders Attend Adjudication Meeting and present net tender and commercial angles. Capture tender adjudication meeting discussions and actions on the tender book settlement notes. Produce final pricing documents ready for submission post adjudication Prepare information packages for handover to construction team, if successful. Undertake project debrief and attend first contract review meetings, eliciting feedback from sites, to improve construction and future tendersWhat we offer : Competitive salary & Profit Share Car Allowance / Car Scheme Flexible working Travel covered to any of our sites (subject to HMRC advisory rates) Extensive corporate benefits including, Private Medical, Pension 8% employers’ contribution, Health and Wellness programme, 26 days holidays + your Birthday off + bank holidays and much more… Excellent range of learning and development activity to support your career progression. Industry leading family leave benefits to included 26 weeks fully paid maternity, 12 weeks fully paid paternity.Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting


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