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Planner

🌟 We're Hiring: Scheduler – WPS – Finsbury Park 🌟📍 Location: Finsbury Park🕒 Type: Full-time 💼 About the Role:Are you a master of organisation and love keeping things running smoothly? 🧩We’re looking for a Scheduler to join our buzzing WPS team in Finsbury Park! You’ll be the go-to person for planning and coordinating our multi-skilled engineers and supply chain, helping us deliver top-notch service every day. 🚀🔑 What You’ll Be Doing: 📅 Planning diaries to keep our workforce productive and efficient 📊 Creating performance reports to track progress and success 📉 Keeping work-in-progress low and on target 📞 Communicating with clients and teams to keep everything flowing 🛠️ Supporting supervisors and site teams with smart scheduling 💡 Spotting areas for improvement and suggesting solutions 📧 Handling customer queries with professionalism and care ⚠️ Ensuring all plans meet health & safety standards🧠 What You’ll Bring: ✅ Strong Excel & IT skills ✅ Great communication – written & verbal ✅ Ability to prioritise and manage your own workload ✅ Commercial awareness & a customer-first mindset ✅ Experience in producing reports and managing diaries ✅ A clean driving licence is a bonus!🌈 Why Join Us? Be part of a supportive, friendly team 🤝 Make a real impact every day 💥 Opportunities to grow and develop 📈 Work in a fast-paced, rewarding environment 🏃‍♀️💨Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Project Administrator

WPS are seeking a highly organised and proactive Project Administrator to support our social housing projects, including planned works and retrofit programmes. Based in our Wolverhampton office, this is an opportunity to be part of a dynamic team delivering meaningful improvements to communities.🔧 Key Responsibilities: Maintain and update project trackers and SharePoint activity logs Manage the team inbox and ensure timely responses Liaise with site teams to ensure smooth day-to-day operations Participate in client calls and support communication flow Provide general administrative support across multiple projects🎯 What We’re Looking For: Strong organisational skills and attention to detail Proficiency in Excel and general IT systems Previous experience in administration (sector background is flexible) Excellent communication skills, both written and verbal Ability to work independently and as part of a teamGiven the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting .

Customer Service Advisor

🌟 Join Our Team as a Customer Service Advisor! 🌟📍 Location: Crawley Office🏢 Division: Responsive Maintenance – Social Housing ContractWe’re excited to offer an opportunity for a Customer Service Advisor to join our Wates team! You’ll play a key role in leading and supporting our Customer Service team, helping us deliver outstanding service to our residents.🔑 Key Responsibilities: 🚀 Champion continuous improvement to ensure excellent operational delivery and supply chain management 🤝 Build and maintain strong customer relationships 🛠️ Manage complaints effectively, identify trends, and lead service improvements 📅 Lead a team of planners and administrators to maximise productivity and ensure compliance with company policies 📈 Support the Contract Lead in delivering a quality, customer-focused, profitable, and safe business👤 Who We’re Looking For:We’re seeking a Co-ordinator with experience managing scheduling and/or administrative teams in the maintenance sector. You should have advanced skills in Microsoft Excel and Word.This role is also ideal for an experienced Scheduler ready to take the next step in their career by leading a team.✅ What You’ll Bring: Excellent communication skills A passion for delivering high-quality customer service Strong leadership and team development abilities Drive and determination to make a real impactReady to take the next step in your career? 💼 Apply now and help us shape the future of customer service in social housing!Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Site Manager

🏗️ Site Manager Opportunity Wates has an exciting opportunity for a Site Manager to join our team within Planned Works, based out of our Crawley office. You’ll be working on one of our existing social housing contracts, helping us deliver high-quality projects that make a real difference. 💼🏡🌱 Project Focus: Net Zero Carbon RetrofitThis role centres around achieving Net Zero Carbon Retrofit on properties in the Crawley area. Ideally, we’re looking for candidates with experience in retrofit projects, but if you're a motivated Supervisor ready to step up, we’d love to hear from you too!🔑 Key Responsibilities 📅 Programme Management: Input into and manage short-term programming of works. 👷‍♂️ Team Leadership: Oversee operatives, subcontractors, and suppliers to maintain quality and safety standards. 📝 Site Inspections: Attend pre- and post-inspections, advise on job requirements, and assist with design solutions. 📊 Reporting: Produce weekly site progress reports and submit them electronically to the Project Manager. 💼 Project Handover: Ensure completed job packs and details are submitted for swift invoicing and cash flow management.✅ What We’re Looking For 🚗 Full UK Driving Licence required. 🧠 SMSTS certification is essential. 🏘️ Experience in social housing projects and ideally retrofit works. 💪 Strong leadership and communication skills. 💻 Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook). ⏱️ Ability to prioritise tasks and meet deadlines.🌟 Why Join Wates?At Wates, we’re committed to building better communities and supporting our teams to grow. This is your chance to be part of a forward-thinking company making a real impact in sustainable housing.📩 Ready to apply or want to learn more? We’d love to hear from you!Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting