Facilities Management

Engineer

Mobile Engineer – Electrical Location: Scotland – Berkshire/Middlesex Job Type: Full Time Contract Type: Permanent Here at Wates, we have a fantastic opportunity for a Mobile Engineer to join our Facilities Management mobile team supporting our client based in the Southwest. The patch itself consists of Berkshire/Middlesex and the Southwest so we are ideally looking for someone residing in the Berkshire area. The main objective is for you to carry out Planned Preventative Maintenance (PPM) to Electrical plant, including Reactive Maintenance and extra works/emergencies in accordance with the contract requirements on Electrical Services. Due to the nature of the works, we are exceptionally keen to speak to candidates with a strong background with a strong electrical bias. ABOUT YOU To be successful in this role, you will ideally have the following: Knowledge of Heating & Air Conditioning Systems Strong Electrical & HVAC Experience Have previously worked as a mobile engineer 18th Edition C&G 2367 or 2357 (Electrical Installation) and NVQ level 3 in Electrical Installations or equivalent qualifications C&G 2391 (Test & Inspection cert preferred) What is important to us is your natural communication skills to deliver high levels of customer service at all times, your ability to effectively multi-task, work to tight deadlines and problem solve on the job; whilst always promoting health & safety excellence. ABOUT THE ROLE Key Accountabilities will include: Ensure all works are delivered in guidance of the legislation and contractual obligations Utilise CAFM/PDA technology for real time job updates, and provide detailed/comprehensive reports on works delivered To respond in a prompt and effective manner to all reactive maintenance issues and help desk requests associated with the heating and ventilation systems, pumps, water tanks, valves, pipe work and associated mechanical systems or items To respond to call outs and cover breakdowns and emergencies associated with the mechanical services aspects of the contract as required. In return, we offer a competitive salary, additional pay when on call, along with 22 days holiday, Pension benefits, life Insurance, and a flexible benefits scheme that you can tailor to suit your lifestyle. Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Client Support Team Leader

CLIENT SUPPORT TEAM LEADER  We have a fantastic opportunity for an experienced Client Support Team Leader to join our FM team in Manchester. The primary focus of this role will be to take line management responsibility of the client support delivery for our new national client and a directly employed client support team.    The Client Support team is an integral part of Wates FM. Working as a Team Leader within Client Support you will be a central point of escalation for a team responsible for customers and operational colleagues in the raising, allocation, and completion of jobs. With direct support from the Account Manager and a wider client operations network, you will have autonomy and responsibility to provide a first contact solution which meets our client’s needs and a first level of escalation for our team and colleagues.    Key responsibilities for a Client Support Team Leader include:   • Oversee daily deliverables and complete daily review of job status from all systems  • Lead a team to deliver against contract KPI’s   • Support and drive outputs on administration of the assigned accounts & CAFM updates    • Manage updates on outsourced and Contractor work instructions  • Support with leadership of a small team, to drive operational delivery within the mobile business for the client  • Oversee and ensure the team monitor all Sub contractors, and info is obtained and maintained, including associated RAMS & attendance updates.  • Manage, monitor, and record performance including exception reporting of the respective accounts within your remit    We are looking for an individual with a proven experience in service desk management and the management of works delivery and management via CAFM to align with KPI and SLA delivery. An Engineering background is desirable.     To be successful in this role you will have highly effective management skills and be able to communicate clearly and concisely. Alongside this, you will have excellent attention to detail and promote ownership through to closure.     WHAT WE OFFER  Competitive salary  Extensive corporate benefits including, Private Medical, Pension 5% employers’ contribution, Health and Wellness programme, 22 days holidays + bank holidays and much more…  Excellent range of learning and development activity to support your career progression.  Industry leading family leave benefits to included 26 weeks fully paid maternity, 12 weeks fully paid paternity.  To find out more about LIFE AT WATES please click on the following link https://www.wates.co.uk/careers/    Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Engineer

Mobile Engineer – Electrical Location: Scotland – Berkshire/Middlesex Job Type: Full Time Contract Type: Permanent Here at Wates, we have a fantastic opportunity for a Mobile Engineer to join our Facilities Management mobile team supporting our client based in the Southwest. The patch itself consists of Berkshire/Middlesex and the Southwest so we are ideally looking for someone residing in the Berkshire area. The main objective is for you to carry out Planned Preventative Maintenance (PPM) to Electrical plant, including Reactive Maintenance and extra works/emergencies in accordance with the contract requirements on Electrical Services. Due to the nature of the works, we are exceptionally keen to speak to candidates with a strong background with a strong electrical bias. ABOUT YOU To be successful in this role, you will ideally have the following: Knowledge of Heating & Air Conditioning Systems Strong Electrical & HVAC Experience Have previously worked as a mobile engineer 18th Edition C&G 2367 or 2357 (Electrical Installation) and NVQ level 3 in Electrical Installations or equivalent qualifications C&G 2391 (Test & Inspection cert preferred) What is important to us is your natural communication skills to deliver high levels of customer service at all times, your ability to effectively multi-task, work to tight deadlines and problem solve on the job; whilst always promoting health & safety excellence. ABOUT THE ROLE Key Accountabilities will include: Ensure all works are delivered in guidance of the legislation and contractual obligations Utilise CAFM/PDA technology for real time job updates, and provide detailed/comprehensive reports on works delivered To respond in a prompt and effective manner to all reactive maintenance issues and help desk requests associated with the heating and ventilation systems, pumps, water tanks, valves, pipe work and associated mechanical systems or items To respond to call outs and cover breakdowns and emergencies associated with the mechanical services aspects of the contract as required. In return, we offer a competitive salary, additional pay when on call, along with 22 days holiday, Pension benefits, life Insurance, and a flexible benefits scheme that you can tailor to suit your lifestyle. Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Resident Engineer

RESIDENT ENGINEERJoin Wates: Resident Engineer Needed!Wates is offering an outstanding opportunity for a mechanically / Electrically experienced Resident Engineer to join our team, stationed on-site at our blue chip client – Wellcome Genome campus. Your primary focus will be executing planned preventative maintenance and reactive works on building plant, equipment, and systems, as well as swiftly responding to site engineering emergencies.ABOUT THE ROLE:As a Resident Engineer, your core responsibility will revolve around conducting planned preventative maintenance and reactive works on behalf of our clients. Your qualifications and experience in the field are crucial, but what truly sets you apart are your exceptional communication skills, ensuring top-notch customer service delivery. Your ability to multitask effectively, meet tight deadlines, and collaborate seamlessly with your team to troubleshoot on the go is paramount, all while championing health and safety excellence.Key Accountabilities as Resident Engineer: Accurately record all reactive and PPM tasks, ensuring detailed documentation is completed and signed off by the client weekly. Prepare Method Statements and Risk Assessments for all tasks to guarantee safe working practices. Effectively supervise subcontractors to ensure tasks are completed to the highest standards. Ensure strict compliance with all Company policies and procedures. This role offers a fantastic opportunity to work on a single siteReady to take the lead in maintaining excellence? Join us at Wates and make your mark! Apply now.WHAT WE OFFER· Competitive salary· Travel covered to any of our sites (subject to HMRC advisory rates)· Extensive corporate benefits including, Private Medical, Pension 5% employers’ contribution, Health and Wellness programme, 22 days holidays + bank holidays and much more…· Excellent range of learning and development activity to support your career progression.· Industry leading family leave benefits to included 26 weeks fully paid maternity, 8 weeks fully paid paternity.To find out more about LIFE AT WATES please click on the following link https://www.wates.co.uk/careers/Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting