Housing
Maintenance

Voids Supervisor

Wates Property Services seeks a well organised and dynamic Voids Supervisor to join our voids maintenance team in the Surrey area. The successful professional will supervise the voids workforce and liaise with client representative(s) to ensure high level maintenance and compliance service at all times.Key Accountabilities will include: Lead, motivate and manage your team to gain optimum performance levels across your contract. Ensure all works orders received are completed within target dates leading to delivery of contractual key performance indicators. Supervise workforce and sub-contractors to ensure compliance with relevant specifications and that that pre and post repairs inspections are carried out. Ensure that large multi-trade jobs are booked in effectively by the scheduling team minimising non-productive operative time. Represent Wates at client meetings and build strong working relationships with all those involved. On-going monitoring of current team highlighting training and development needs along with inducting new staff with the view to them becoming an asset to the business.To be successful in this role you have relevant Voids Maintenance experience as we as be an excellent communicator with the ability to problem solve, multi task and work to tight deadlines.

HR Business Partner

Are you an HR professional ready to take the next step in your career? Join Wates Group as an HR Business Partner and gain valuable experience while making a difference in our people strategy. This is an ideal role for an HR generalist looking to grow their influence and skills in a fast paced and dynamic environment.About the RoleAs an HR Business Partner with Wates Property Services , you’ll work directly with line managers and team leaders to implement HR best practices that support our business goals. You’ll be the go-to person for HR guidance, coaching managers on effective people management and ensuring that our HR processes are applied consistently and effectively. Additionally, the role may lead, or participate in, projects that span the whole of WPS.You’ll also have access to our HR Centres of Excellence, including a Shared Service Centre and expert teams in core HR areas, giving you plenty of resources to help you succeed and learn.What You’ll Do Coaching & Support: Work with managers to help them lead, develop, and motivate their teams, offering coaching to foster effective people management. Compliance & Governance: Ensure that people processes and decisions meet compliance and governance standards, driving consistency and high performance. Talent & Development: Support managers in identifying talent, planning for succession, and ensuring development needs are met through training and career growth opportunities. Change Management: Assist in managing change initiatives, ensuring that people-related processes are compliant, fair, and aligned with our values. Employee Relations: Help resolve employee relations cases in a timely, effective manner and work on initiatives to boost employee engagement. Performance & Reward: Support the delivery of our performance and reward processes, helping managers to implement annual salary reviews and performance improvement plans.About You:You will be a Graduate or equivalent with a minimum of CIPD level 5 qualification and have already gained hands-on experience in HR, ideally in a business unit or multi-site setting.Knowledge & Approach: You have a strong grasp of employment law and HR best practices, with a practical and solution-oriented mindset.Skills: You’re a problem-solver with great communication skills, and you’re comfortable coaching and advising managers at all levels.Business/Commercial Acumen: You’re comfortable working in a commercial environment and bring a pragmatic approach to balancing business and people priorities.This role offers a fantastic opportunity to build your HR expertise in a supportive environment, with plenty of room to grow. If you’re excited to develop your HR career with a forward-thinking company, apply today to join Wates Group!

Fleet Administrator

We have a great opportunity for a Fleet Administrator to join our Wates team within our Responsive Maintenance division. You will be working out of our Croydon office and providing administrative support across one of our divisions which is made up of four of our contracts. Key Accountabilities will include: Amend and improve various Excel trackers to ensure the data can be utilised effectively for data reporting. Support with managing fleet transactions and any changes. Monitor IT equipment allocations and returns. Coordinate meetings when required and greet guests and visitors. Assist with the ordering of Personal Protective Equipment as and when required. Deal with a range of administrative queries that come through to the team. General administrative duties including filing, emailing and photocopying.We are looking for an experienced Administrator who is a confident communicator, highly computer literate (Microsoft suite – Word, Excel etc) and extremely organised. The successful individual will have ideally have worked in the construction and/or maintenance industry but this is not essential.

Repairs Planner

We have an opportunity for a Repairs Planner to join our Wates team within our Responsive Maintenance division. You will be working out of our Lambeth office on one of our social housing contracts, delivering planning for our reactive maintenance appointments.Key Accountabilities will include: Schedule works into diaries for up to 20 operatives daily ensuring diaries are full and immediate attention is given to allocate work to operatives when they become free. Check the system for emergencies and manage within a timely manner to ensure targets are meet Respond to telephone variations by seeking approval from duty surveyor so operatives may continue on the site through to completion Provide a high quality service to our client on a face to face basis Working within a team to achieve goals and targets achieving daily targets of a minimum of 60 allocations each day of new ordersWe are looking for you to have relevant experience gained from working in a similar industry and environment.