Housing
Maintenance

Contract Manager

We have an opportunity for a Contracts Manager to join our Wates team within our Responsive Maintenance division. You will be based out of our Finsbury Park office working on one of our social housing contracts which may include, Voids and Disrepair workstreams that achieves target profit, increases contract turnover whilst ensuring compliance with Health and Safety regulations.Key Accountabilities will include: Lead a team of Supervisors, Administrators, Planners and Operatives Manage, monitor, review and oversee customer satisfaction across the contract Ensure that large multi-trade jobs are booked in by the scheduling team and are checked to clarify what trades and timeframes are required Responsible for operatives adhering to the attendance, mobile phone, driving, no smoking and alcohol and drugs policies, ensuring that if the policies and procedures are not followed the appropriate action is taken Work closely with Commercial team to identify and rectify Invoicing issues affecting contract profit and loss margins Ensure Health and Safety compliance in adherence with our Wates Operating FrameworkWe are looking for an experienced Contracts Manager who: Has Repairs and Maintenance sector experience Has a proven track record in managing large Maintenance contracts Has a proven track record in managing a large and diverse direct labour organisation and Supply Chain. Be fully compliant and has a proven track record in Health and Safety Management. Has proven commercial acumen in running large Maintenance contractsYou must have a full UK driving licence.To be successful in this role you will be an excellent communicator able to influence at all levels, be highly organised and driven to achieve high levels of customer and client satisfaction.Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Groundworker

Here at Wates, we have an opportunity for a Groundworker/Bricklayer to join us in our Wates Living Space Responsive Maintenance Team in the Redditch area. You will be asked to undertake all supporting tasks with a high standard of workmanship which will ensure an excellent customer service every time. We are particularly keen to speak to candidates who have experience within the following scope of works: Brickwork Fencing Flagging Pointing Tarmacking Key Accountabilities will include: Loading and Unloading of Vehicle Distribution of materials General brickwork, fencing, typical hard landscaping duties as the project requires. General clearing and cleaning of site areas to appropriate waste disposal methods We are looking for you to already have the relevant skills as a Hard Landscaper/Groundworker and experience to fulfil the above role requirements. You must have a full driving license and be educated to a minimum of NVQ Level 2 To be successful in the role you also be an excellent communicator with the ability to problem solve, multitask and work to tight deadlines.

Repairs Planner

We have an opportunity for a Repairs Planner to join our Wates team within our Responsive Maintenance division. You will be working out of our Croydon office on one of our social housing contracts, delivering planning for our reactive maintenance appointments.Key Accountabilities will include: Schedule works into diaries for up to 20 operatives daily ensuring diaries are full and immediate attention is given to allocate work to operatives when they become free. Check the system for emergencies and manage within a timely manner to ensure targets are meet Respond to telephone variations by seeking approval from duty surveyor so operatives may continue on the site through to completion Provide a high quality service to our client on a face to face basis Working within a team to achieve goals and targets achieving daily targets of a minimum of 60 allocations each day of new ordersWe are looking for you to have relevant experience gained from working in a similar industry and environment.Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Void Supervisor

We have an opportunity for a Voids Supervisor to join our Wates team within our Responsive Maintenance division. You will be working out of our Finsbury Park office on one of our social housing contracts, delivering reactive maintenance to our residents.Key Accountabilities will include: Ensure high quality service is provided with the management of the work scheduling in accordance with company procedures, standards and SLAs Represent Wates at client and resident performance meetings as requested by the Operations Manager Manage the responsive repairs function to ensure consistent performance against targets Effective and efficient management of material costs and ensure that all are following correct processes and procedures Monitor quality of work through inspection, inspection reports, analysis of key performance indicators and analysis of customer satisfaction surveys. Lead, manage and contribute to the development of your team and determine optimum employment levels to comply with the provision of the serviceYou must have a full UK driving licence.To be successful in the role you must also be an excellent communicator with the ability to problem solve, multi task and work to tight deadlines. Prior responsive maintenance experience is crucial to the role.Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting